Posts by scottwills

2576 posts
  • Community Ambassador
  • Community Manager
  • Support Staff
  • Envato Staff
  • Has been a member for 7-8 years
  • Exclusive Author
  • Won a Competition
  • Sold between 10 000 and 50 000 dollars
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scottwills Staff says

And whats stopping editors to just buy $1 music from itunes or wherever and use it in his project since he knows it is sold on AJ on regular basis? I think I know the answer and solution to this, but I wish someone would explain..

Hi BoomOpera, great question! Firstly, the main thing stopping a user doing this is that it’s illegal. Just as it’s illegal for someone to use an unlicensed track by say, Coldplay from iTunes. Secondly, it’s important to remember that this is optional, but we provide this option as it’s an opportunity some of our authors have asked for. If an AJ author is really concerned about the scenario you described, it’s a personal choice – authors can either pursue this opportunity or not. Finally, the original announcement mentions a way to cleverly change elements of the track being sold for Personal Listening so the composer and producer of the track can immediately recognize whether the music been used without purchasing the correct license form AudioJungle.

Hope this helps!

2576 posts
  • Community Ambassador
  • Community Manager
  • Support Staff
  • Envato Staff
  • Has been a member for 7-8 years
  • Exclusive Author
  • Won a Competition
  • Sold between 10 000 and 50 000 dollars
  • United States
+15 more
scottwills Staff says

Hi Potae, welcome to the Envato Marketplaces!

It’s not guaranteed that the same reviewer will see your resubmission, no. If there’s a particular reason why you might need to cite a reviewer’s name, you can add a “Note to the reviewer” with your resubmission and provide more details for the consideration of the review team. Please also note that resubmitting a hard rejected item that has been rejected for not meeting the required quality threshold is not permitted unless a significant rework and attempt to improve the file has occurred. But even then, proceed with caution: Resubmitting hard rejected items with no significant improvements is considered wasting time (for you, the review team, and the rest of the community) and it can lead to some author privileges being revoked. Here are a couple of articles that may help further:

Hope this helps!

2576 posts
  • Community Ambassador
  • Community Manager
  • Support Staff
  • Envato Staff
  • Has been a member for 7-8 years
  • Exclusive Author
  • Won a Competition
  • Sold between 10 000 and 50 000 dollars
  • United States
+15 more
scottwills Staff says

That’s great news Scott! Good idea to give the badge to more people!

I would say to do this for every big international football event, World Cup, Euro Cup, African Cup of Nations, etc…

Did you want to finish your post with ‘FORÇA ENVATO’ in Portuguese? It has a very different meaning if you don’t add the extra thingy in the C.. hehe (google images search for forca).

Cheers!!

Oh dear! I’m scared to click that link but I took your word for it and updated it to “FORÇA ENVATO”! Thanks for the tip, Carlos! Also, following on from your message, I immediately canceled the order of T-shirts I had made with that slogan on the front. ;)

2576 posts
  • Community Ambassador
  • Community Manager
  • Support Staff
  • Envato Staff
  • Has been a member for 7-8 years
  • Exclusive Author
  • Won a Competition
  • Sold between 10 000 and 50 000 dollars
  • United States
+15 more
scottwills Staff says

Official Results!

Many congratulations to our grand prize predictions winner, Blin Varfi from GraphicRiver! Blin wins both the super exclusive and rare gold football badge plus the regular football badge for amassing the most total points (62) from 64 total games! Well done, Blin! What makes Blin’s achievement even more spectacular was that he got 0 points for 8 of his last 9 predictions! Not even a poor run of form towards the end of the World Cup was going to stop Blin, quite incredible!

Although there can only be one grand prize winner, we listened to some of the feedback here and decided to change the number of runner-up prizes as a compromise and as a salute to how popular, successful and fun this event became!

Drum Roll Please!

We are therefore pleased to announce that we will be awarding the regular football badge not just to 2 runners-up, but to everyone who either submitted predictions for more than 50% of the matches (32 games) and/or finished in the Top 100. So if you played a minimum of 32 games and/or you finished in the Top 100, you win a badge! If my math is correct, we will be awarding a total of 133 badges!

Please Be a a Good Sport!

All rules are final, no bad sportsmanship, please – we wanted to ‘share the love’ and had to find a fair way to balance all those who took the contest seriously and played all the way through, with those that scored well irrespective of how many games were played.

Thanks for Making This a Memorable Contest!

Thank you so much to everyone who participated. We were simply overwhelmed with the interest in this contest and although we typically do not like to change any rules or prizes, we hope the increase of prizes/badges here has made the event even more enjoyable and worthwhile! We’ll definitely have to do this more regularly than every 4 years. Maybe an English Premier League contest each year or the 2016 European Championships? Would love to hear everyone’s thoughts. Four years just seems way too long to wait!

Awarding of Prizes

Please allow us upto 2 weeks from today to get the new badges added to the Marketplace backend and to award them to everyone. If there are any winners whose entry cannot be easily matched-up to their Marketplace account name, we’ll drop-by this thread again with an update. We’ll also confirm and list the final set of winners in a subsequent post here. Be sure to subscribe to this thread!

Thank you all again, it’s made the 2014 FIFA World Cup so much more enjoyable! Many congratulations once more to Blin and all our many runners-up! FORÇA ENVATO!

2576 posts
  • Community Ambassador
  • Community Manager
  • Support Staff
  • Envato Staff
  • Has been a member for 7-8 years
  • Exclusive Author
  • Won a Competition
  • Sold between 10 000 and 50 000 dollars
  • United States
+15 more
scottwills Staff says

Final batch of points up for grabs this weekend with the 3rd/4th play-off game on Saturday and then the big one on Sunday, the 2014 World Cup Final! Don’t forget to get your predictions submitted if you haven’t done so already, the contest is wide-open at the top of the table! Be sure to swing-by this thread next week for the official results and to see who has won the golden football badge, the envy of all football fans across the entire Envato Marketplace!

2576 posts
  • Community Ambassador
  • Community Manager
  • Support Staff
  • Envato Staff
  • Has been a member for 7-8 years
  • Exclusive Author
  • Won a Competition
  • Sold between 10 000 and 50 000 dollars
  • United States
+15 more
scottwills Staff says

Hi all! As LThemes previously stated, it’s a policy that we’re currently working on and want to make better and more clear over time. Full details and official response here. Thanks for understanding.

2576 posts
  • Community Ambassador
  • Community Manager
  • Support Staff
  • Envato Staff
  • Has been a member for 7-8 years
  • Exclusive Author
  • Won a Competition
  • Sold between 10 000 and 50 000 dollars
  • United States
+15 more
scottwills Staff says

Glad to hear everything is resolved, Lef, thanks so much for the update! Please don’t hesitate to contact us via a Support ticket for these kind of questions. Although we’re working hard to try and improve response times, please be patient as it might take a few days for us to respond due to the volume of tickets we currently have. Thanks for understanding and for your patience.

2576 posts
  • Community Ambassador
  • Community Manager
  • Support Staff
  • Envato Staff
  • Has been a member for 7-8 years
  • Exclusive Author
  • Won a Competition
  • Sold between 10 000 and 50 000 dollars
  • United States
+15 more
scottwills Staff says
Hi everyone! For the next 5 weeks we’ll be employing some A/B tests within our item purchase process. These tests will help us gather useful data about the checkout process and buyer experience. They will only affect a proportion of brand new users who sign-up and purchase items and are related to the much larger shopping cart project we know many of you have been excited about for a while now.

Temporary A/B Tests

We just wanted to assure all our community members that we have some tests in progress that will temporarily lead to some contrasting checkout experiences for some of our new members. Fear not however, this is intended and there are no bugs or technical issues at play!

While we are mindful this sounds somewhat vague, we are employing this approach on purpose to ensure our testing environment is as impartial and as realistic as possible. By not speculating or discussing this test in the forums you will be greatly assisting us as participants and spectators of this experiment. Any subsequent threads therefore about this temporary test will be locked and pointed back to this announcement.

Thank you so much for understanding and for your cooperation.

2576 posts
  • Community Ambassador
  • Community Manager
  • Support Staff
  • Envato Staff
  • Has been a member for 7-8 years
  • Exclusive Author
  • Won a Competition
  • Sold between 10 000 and 50 000 dollars
  • United States
+15 more
scottwills Staff says

Nineball, that’s an awesome history you have here, 6 years and counting, many congratulations on being here so long! Sounds like you’ve been around since the days of our very first Marketplace, ActiveDen! Whatever happened to Flash, eh…? ;)

Looks like you’ve already contacted Support which is the best and recommended place to get assistance with this particular issue. Thanks so much for opening a ticket with us! We’ll lock this thread now seeing as it is now technically resolved and our Support Team will be in touch with you as soon as possible. Thanks for your patience and your continued loyalty as a buyer here, I know both Envato and all our authors here appreciate it.

2576 posts
  • Community Ambassador
  • Community Manager
  • Support Staff
  • Envato Staff
  • Has been a member for 7-8 years
  • Exclusive Author
  • Won a Competition
  • Sold between 10 000 and 50 000 dollars
  • United States
+15 more
scottwills Staff says

Hi everyone,

Lots of valid questions in this thread which we’re very thankful you spotted and shared, thank you! We’ve taken a look at what has happened and have noticed some oversight that should not have occurred. Had that oversight not occurred, there may not have been any confusion or concern, but we’re glad to share and explain what’s going on and what didn’t quite go to plan.

Transfer of Item/Account Ownership

Recently, we received a request to migrate customers to an item that had changed ownership outside of the Marketplaces. Our goal was to perform a test to determine if this could be done technically, at what cost, and to see what bugs, if any, would arise. Throughout the process our main objective was to do this in a way that would be in the spirit of “Fair Go” which is one of our company values that we strive to achieve for both internal staff and our community. We believed that we could accomplish that objective by ensuring the following:

  • The item would skip the “new items” part of the homepage
  • The item would not show up in the Popular Items page due to a sudden large number of buyers (transfers)
  • The author would not be listed in the Top Author section of the site
  • Past buyers would have access to the item and all future updates

Unfortunately, we did not consider the upload date and what that meant for the theme’s placement in the eCommerce category. We’re currently trying to fix this oversight and we are confident we will be able to rectify this. In the meantime, we apologize for the confusion this has caused so far but would like to thank you for your continued patience while we resolve this issue.

Author Exclusivity

Regarding the concern that an Exclusive author is also selling the item from their own Web site, we can assure you that all current policies regarding exclusivity are still intact and in place: Exclusive authors are not allowed to sell items outside of our Marketplace. In light of this, we will work with the author to research why/how this has happened. The bottom-line is that it’s not allowed and there’s no intention here to give any authors, either past, present or future, any unfair advantage or exceptions to existing rules. Please allow us some time to investigate this behind the scenes with the author before rectifying the issue.

Policy on Item Transfer Between Two Parties

As for our policy on transferring items/themes between owners, we do not presently have one. Our immediate focus right now is to better understand the technical aspects of these transfers before creating a policy around that. We do have a few more tests scheduled in the future, but won’t have an official policy for several months. What we do currently have ‘policy’ on, that you may have already seen in our forums, is that we do not allow discussion of item sale/transfer in our forums. When we see these threads, we disable them but we keep a record of them internally for future reference. With this in mind, we politely request and suggest holding off on posting any item transfer requests in our forums or via a Support ticket until we’ve determined the best way to move forward with this and provide a fair and reasonable solution that benefits our community.

Thank you so much once again for observing this issue and sharing your feedback with us and we apologize for any confusion or concern this may have caused.

Update: July 7, 2014

The issue with the upload date of the item in question has now been rectified. This means that it no longer appears on the first page of http://themeforest.net/category/wordpress/ecommerce.

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