Posts by scottwills

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scottwills Envato team says

I’m delighted to announce our latest installment of Envato Stories featuring your very own Community Officer, Calin Teodorescu! You would not believe the passion and dedication Calin has for Envato Market and especially for representing the best interests of you guys, our community, and I hope that comes across in the video. Find out more about Calin (contrastblack) by clicking the link below!

Envato Stories – Calin Teodorescu

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scottwills Envato team says

Hi guys!. Today I received request for customization from my customer. I replied that I don’t do such kind of work and he need hire freelancer. His reply:
Go fu%k yourself. I’ll be sure to leave you feedback.
Of course, there was real word instaed of fu%k. Should I report about such person to Envato? I don’t care about feedbacks from such people. But I really don’t like first sentence.

Very sorry to hear that, ichurakov. Just to give you an official response on this – yes – you should always report these issues to Support, please. Secondly, that kind of behavior from any of our members is not tolerated and is actually against our terms and conditions. Unfortunate incidents like that can not only lead to warnings, but they can also lead to account termination.

It’s sad to hear of these things because 99.9% of our members are extremely pleasant and reasonable to work with, but there’s always a very small minority that are either ignorant of our guidelines and general professional and human decorum, or simply choose to ignore it on purpose.

I can’t speak about the specific issue at hand here, but it does appear to be resolved from what you said, but if not, and you continue to experience problems, please don’t hesitate to contact support if you haven’t done so already.

2723 posts
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scottwills Envato team says

You are welcome. Just one problem here, my friend – i planned to release this track today. How fast will be this search for help?

You just need to pick a title with a non-subjective word and resubmit and someone will be glad to take care of that for you. You also have the option of changing titles in the future too of course so if you’re looking to get your item approved quickly, resubmit with a safe title and avoid subjective titles. The separate conversation about inconsistencies however – I’ve already asked someone on the review team to take a look at this thread and the examples you showed so that they can provide a response about some of the inconsistent titles.

Thanks for understanding! :)

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scottwills Envato team says

Sorry, why uploaded already files have such titles? How it is possible, that some reviwer allows such words, while others not? Just try to search please http://audiojungle.net/search?utf8=%E2%9C%93&term=amazing+ As you see, i do not name my file “AMAZING TRACK” or “AMAZING BEST MUSIC” this is “Amazing Technology” – i.e. technology that amazing you. Why not?

Ha, good catch! Not sure, Lumen, let me get someone from the review team to take a look. Some may have slipped through. Some seem okay though (such as “Amazing Grace” of course), but I’ll pass this along to the review team to investigate. Thanks so much for for mentioning it. :)

2723 posts
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scottwills Envato team says

Hello my friends. What do you think about game, that begins with one rules and later, without notice, rules changed? This happened for me. This is what i recieved from reviewer about my latest submission. This track name is “Amazing Technology” – used and abused many many times, as well as Corporate, Inspirational and other wods (success, etc.). Reviewer said “I’m sorry, you can’t use the word amazing in titles nor tags, please come up with a new title and don’t forget to update your zip file (including .txt file).”, Wow, this is new for me. Do we have list of PROHIBITED words? Do we have any announce from Envato about banned words? Need explanation, and i think i need to open this case to public too, because this is something new for me, and i believe, for most of us too.

Hi Lumen!

Subjective words like “brilliant”, “amazing”, “awesome” etc… are not permitted as per this article:

http://support.envato.com/index.php?/Knowledgebase/Article/View/126/53/tips-for-excellent-titles-descriptions-and-tags

If we permitted it, everyone would be calling their item titles “Best Amazing Awesome Music!” etc… which would quickly become a “race to the bottom” and wouldn’t offer anything useful to customers. We’ve had this rule in place for many, many, years to help avoid any potential ‘chaos’.

Hope this helps!

2723 posts
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scottwills Envato team says

What “Trending” means on a corner of an item preview?

Hi there! Here’s everything you need to know about our trending feature! :)

Introducing Trending and Recommendations on Envato Market
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scottwills Envato team says

I submitted a ticket related to this topic over three weeks ago (48391), but I keep getting the standard “we’ll forward it to the appropriate team member and get back to you” reply when I check on the status of my ticket. Could somebody from Envato please take a look at my ticket?

Hi themeboutique, sorry to hear about the delay with that ticket. I’ll get someone to check on the status for you right now. Thanks for your patience.

2723 posts
  • Member of the Envato Team
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scottwills Envato team says

I have reported several affiliate links 3 days ago. Ticket ID is 64122

Great, thanks! Support will get to tickets in the order they are received. Thanks for your patience as always. :)

2723 posts
  • Member of the Envato Team
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scottwills Envato team says

@scottwills Any news about placing referral links to sites like voicebunny on the description of items?

Hello again, SS! Adding referral/affiliate links to item descriptions is not permitted as per our Item Promotion Guidelines:

——————————8< ——————————————————————————————

Can I include external affiliate links anywhere on Envato Market?
Sorry, this is not permitted. Please see the following article more information:

What links can I place in my item description, preview, or the in download itself?

——————————————————————————————>8——————————

When we discover these kind of links (i.e. they are reported to us) we’ll investigate and our Support Team will contact and work with authors to inform and rectify those issues. Failure to comply with our guidelines may result in item disablement. If you see any examples of external affiliate/referral links in item descriptions, please do not hesitate to contact Support and please do not post them in the forums. Many thanks!

2723 posts
  • Member of the Envato Team
  • Has sold $40,000+ on Envato Market
  • Has been part of the Envato Community for over 8 years
  • Joined an Envato Football competition
+17 more
scottwills Envato team says

There certainly is, check it out, and be sure to sign-up for e-mail alerts! :)

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