Hi all! Wow, what a response so far! Thank you so much for all the awesome ideas and feedback thus far, please keep those suggestions coming!
Just wanted to specifically respond to the comments about “telling more people about this outside of the forums.” This is definitely our plan – we will be using our Marketplace and Author newsletters and social media for example. I’ll check to see if we need/want to do something more prominent like a header bar or maybe a home page feature. There’s always that trade-off isn’t there – sharing good information with everyone, but not trying to be too invasive. But you are quite right, this is something that will be useful to everyone. I’ll let the team know the feedback and we’ll see what we can do. Great call, thanks everyone who mentioned it!
@Iman Thanks so much for the kind words! I would love more opportunity to help and talk in the forums more regularly, we’ll see what we can do! Regarding the Superstar award, Calin’s going to be looking into this, we still want to make it happen. Sorry to hear it’s taken so long! We need a special Clark Kent/Superman badge for you by the way – you’re the only person so far who can rip-off your shirt to reveal the Envato logo.
I guess the primary skill they expect would be to resolve issues without locking threads
Did you know our team have a sponsor this year, VF?
Devils Advocate: Wouldn’t it be possible for an author to claim to be giving to charity and then pocketing the potential extra sales income for themselves? If there’s no enforcement for claims like this then it just seems like a simple way for some unscrupulous authors to use this as a marketing technique.
Sadly, this is true, Tom. This can happen in real life, not just on our Marketplaces. When it happens in real life it’s called fraud. Any kind of charitable fraud is a criminal activity. If an author wishes to engage in criminal activity and sacrifice their livelihood here, then they should anticipate appropriate consequences.
As far as Envato is concerned and as the article mentions, ”...any use of your Envato account must be in line with the Marketplaces Terms and Author Terms.”
Our aim here is obviously to facilitate greater opportunities for genuine authors with genuine intentions. Unfortunately, there are always going to be exceptions and people with ill intentions. If there’s a will, there’s a way. All things considered, it’s better to give that opportunity than not provide the opportunity at all. If the analogy helps, it’s kinda like a teacher punishing the entire class because one kid is being naughty. That’s not something we want to do. Allow authors to be good humanitarians and allow charities to benefit. Hopefully a win-win.
Hope this helps.
Thanks for the efforts on this. Just a question, couldn’t see any explanation on knowledgeable regarding the process. So from now on, is it possible to make one or more item earnings to be transferred to charity organisation’s account?
Hi VF! No extra functionality here – authors are responsible for handling and transferring donations themselves.
Using Your Account for Charitable PurposesGood morning! Hope everyone had a great weekend! We’re happy to announce and provide some better clarity on how we handle charitable fundraising on our Marketplaces:
We have such an amazing and generous community, we realized that giving back was very important to you. Our previous guidelines on allowing charitable efforts on the Marketplaces were not very well defined. In fact, there was no official policy! So we’ve provided some basic guidelines and suggestions in a brand new Knowledgebase article:
Using Your Account for Charitable Purposes
In a nutshell, you are now permitted to officially sell an item (or items) that benefit an organization of your choosing. To keep things very simple, we leave it entirely up to you to organize.
Please read through the article and remember that charitable initiatives will be limited to profile and item pages only. The forums should not be used for charitable fundraising.
If there’s any further clarification we can help with, just let us know. Thanks!
Hi everyone! What a great contest this turned out to be! Always a bit embarrassing when the organizer wins however so I just wanted to officially announce all our winners even though Damir won! I think he was a bit shy to announce it himself.
- 1st Place: Our grand prize winner who will go down in Envato football history as the inaugural winner of the very first Envato Football Cup champion is damirkotoric! Well done, Damir! Damir not only wins the super rare gold football badge (only won by one other person in our World Cup Predictions contest) but fellow organizer stevecakefree is planning on surprising Damir with a football related prize in the near future. I’ll ask Steve to drop by with photos!
- Runner-up: Our losing finalist was Patchesoft! Well played, sir! We sent Patchesoft a signed football, beautifully autographed by as many people as we could find in the office. And it looks like it arrived safely, yay! Here’s a picture of the prize:
Our runner-up and everyone else who participated in the contest will win our standard, but still beautiful, football badge. Congratulations to all our other participants below!
AndrewFreeman, ioanis_h, mariovisic, maximilius, MhW mjio, rnsloan, themeton, Jaynesh, rsloan, SnoopyIndustries, steve_cakefree, stewboon, yomrholmes, YousefShanti
We will be awarding badges as soon as they arrive fresh and hot out of the badge laboratory (should be in a week or so). Thank you for your patience and thank you all once again for participating, we hope you enjoyed it as much as the fellas in the office enjoyed running it! See you Russia in 2018!
Dear Marketplace community, we have some exciting changes happening on our Community Team that we’d really like to share with you! We’d also like to give you a little more insight into how our team represents our entire community of talented authors and dedicated buyers. Not only that, if you keep reading, you’ll hear about a great opportunity to come and join us on the team and work for Envato!
Building the Dream Team!
Communications Specialist – Meet Scott!
Many of you will know me already but if not, where have you been for the past 8 years?! I have a new position on the Community Team as a Communication Specialist as I am personally stepping away from the Community Manager position to help support having the position based in our Melbourne headquarters. The past 12 months or so as remote manager in the USA for a team spread across four different continents has been a fantastic experience and journey! Unfortunately however, this just was not sustainable long term due to the many, long days working all day in the US timezone and then into the evenings to coincide with the AUS timezone. I’m extremely happy to report however that I will be staying-on within the team in my new role. I’ll continue to bring you great comms about exciting new projects, and as much transparency as possible (without letting our competitors know all our secrets of course!) throughout the continual refinement of the Marketplace experience!
Community Manager – Meet Nat!
We’ve been scouring the world to find a replacement for the Community Manager position and we’ve found a bright, sparkling, diamond who we know you’re going to love! I’d like to introduce you to Natalia Manidis. Nat brings over 6-years of community experience with her having previously worked for international translation company Gengo and also one of the world’s most well-known non-profit organizations, Oxfam. Nat is looking forward to getting to know you all and making sure your ideas and priorities are continually represented internally and that Envato continues to listen to and consider everything you have to say with all the many projects that affect you.
Elite Author Program Manager – Meet Dan!
Our Elite Author program manager, Dan Michael, is also moving across to our team! As all our Elite Authors can verify, Dan’s super friendly and helpful disposition will be a great plus for our entire community. Having Dan part of the Community Team is really going to help consolidate and improve the author experience here at Envato, not only at the Elite level, but from the very first moment an author submits their first item to our Marketplace. Our Elite program is growing so exponentially that some of our new authors reading this today will be seasoned Elite authors before you know it and we can’t wait to help guide and assist you along the way!
Community Officers – Meet Travis & Calin!
Most of you reading this will already be familiar with our truly dedicated Community Officers, Travis and Calin. They not only interact with you all via our forums and on social media each day, but they also help ensure our forum conversation remains fresh, friendly and on-topic. Our dynamic duo also help moderate thousands of item comments each week and attend to all the flagged forum messages each day. What you might not know however is that, Calin and Travis, along with the rest of the team, play a huge role in documenting and championing everything you guys like, what you want to see more of, and ensuring there’s less of what you want to get rid of.
Some of you may be wondering where our former team member D’zinc is. Sadly (for us!), D’zinc has decided to hang up his Community Officer hat to travel the world. D’zinc, like Calin and myself, started out as a community member who was so enamoured by our community that he wanted to help improve it. We’re going to miss D’zinc a huge amount but a little bird tells us that we will probably see him back as an author on GraphicRiver inbetween his new adventures around the world. Let’s hope so! On behalf of the team and our entire community here, D’zinc, we salute you and wish you well!
Want to Join Us?
With D’zinc off to see the world, we’re currently hiring for a Community Officer position on our team! If it has always been your dream to work for Envato and you are passionate about serving our community to help them succeed, now is the perfect time to join us! We are looking for someone passionate about our Marketplaces who is reliable, a team-player, and has fantastic communication skills. This is a part-time (20-hours per week), compensated position, and it doesn’t matter where in the world you live as we are a distributed team and encourage remote working. There are many people currently working for Envato that began life as a passionate community member so we know the right candidate could be right on our doorstep! We look forward to hearing from you if you are interested in this position!
What We DoIn the coming months, our focus will be to further refine our roles, vision and strategy with the overall of goal of helping you, our community, to succeed. While that’s going on, and as always, we welcome your feedback.
Your voice, your thoughts, your likes and your dislikes are hugely important to us. It’s important to keep talking to us. It’s important to be honest with us. It’s important to be patient but to know that all that you’ve told us and all that you continue to tell us, is always noticed. It’s always recorded. It’s always represented.
We know that there are many opportunities for improvement on the Marketplaces. Many of which are thanks to you and the time and effort you’ve taken to bring it to our attention. Please don’t ever stop. We encourage it. We don’t want this feedback and dialog to ever stop.
We cannot thank you enough for your drive, your passion, your patience, and your fervor for our Marketplaces. Thank you! We feel and share your passion for wanting to make our Marketplaces the best they can be.
We look forward to representing your feedback as passionately as you share it with us.
Your Community Team,