Posts by scottwills

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scottwills Envato team says

Are those support forum to external website links allowed in the item description area or not? .

Travis has already answered that, Doru: It’s allowed.


Are links to my personal website in the item description allowed or not? I need clear answers about this questions.

No. It clearly states so in the Item Promotion Guidelines article:

Do promote your personal web site(s) from your profile page, but not from your item pages.”


Thank You.

You’re welcome!

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scottwills Envato team says

I have a similar situation. I want to replace 2 tracks (out of 4) in a music pack. I also would like to change the title of the pack. Is this possible or is it better to delete the pack and upload a new pack?

Hi Guido! Submit an update to your existing pack and include the new files you want to sell. Important note however: What you are not allowed to do is take advantage of the update system to continuously update pack content to swap new tracks into an existing pack and promote that as regular content updates to buyer. The system logs these updates which can lead to account disruptions.

Regarding changing an item title: In the comment to the reviewer, let them know what you want to change your title to. Don’t ever delete an item and resubmit when it’s the same item as this is not permitted as it’s considered gaming the system and you may not be allowed to resubmit your item. Good luck! :)

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scottwills Envato team says

Hi Doru, our logo(s) are typically available on our affiliates page:

http://themeforest.net/make_money/affiliate_program

I see a new logo for the Envato Market API but not for Envato Market. Strange, I’ll find out if that’s intended or not. In the meantime, perhaps you can use the API logo for now and manually remove the API box? Not ideal, but hope that helps short term.

2717 posts
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scottwills Envato team says

Assuming i create a theme, and the theme relies on a free plugin, the plugin also has extensions that are compatible with theme and sold on my own site, can i link the extensions into the theme description? How else would the buyer be aware that the theme is compatible with those addons?

Hello again, TD, I haven’t forgotten about you and your previous questions, I promise. :)

Subject to official confirmation, this may fall under “common sense” and may be permitted. Especially as this is partly and indirectly answered already with the following:

“Can I put functionality, required for my theme to work, into a free plugin and then include that plugin with my theme? Yes, we encourage this. You can find more information behind this scenario in our WordPress Theme Submission Requirements article.”

That said, there IS some complexity here because it’s offering something for sale outside of Envato Market so just to be clear for now, I just have to get the green light about that however from our TF/CC representative before we update the article and make it official. That person has been tied-up with a bunch of other projects unfortunately, which has prevented a quicker response. Thanks again for understanding, TD, you’ve got the patience of a saint and it’s much appreciated. :)

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scottwills Envato team says

I don’t think we’ll ever beat Mister Chicken. Although, if we ever get permission to share with you some of the things reviewers have rejected over the years, you’d be in for a royal treat…

Speaking of “royal”, this is another of my favorites. Totally nails a London / cockney accent and some of the phrases are priceless. :)

http://audiojungle.net/item/british-cockney-london-accent-phrases-143/4265324
2717 posts
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scottwills Envato team says

On Topic: I’m going to start a website for myself. I’m an exclusive author and my site is just my portfolio on ThemeForest + support and similar content. Oh and I won’t put any links to any competitors.

So if I’ve understand correctly, I can’t even put a link to my site on my items description page. Right?

Thanks for info :)
Iman

Hi Iman! You are correct – item pages cannot have promotional links to personal Web sites. Only profile pages permit this. Obviously, as Travis stated, common sense can (and should) prevail – if you’re linking to a support forum for example, that makes total sense.

Our guidelines are in place to prevent anyone abusing the system, to prevent anyone gaining unfair advantage over other authors, and to avoid any race to the bottom where promotion is concerned.

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scottwills Envato team says

Clear, friendly, and logical answer .
But, Scottwills, can you still walk with all this badges ?

Bonjour, loopus, ça va?

Thanks for asking about the badges – I can manage okay so far, but I do lie awake a lot at night worrying about the future…



You are permitted to link to your personal Web site from your profile page...
That’s not true. I was asked to remove links to my own site by Envato.
“Why?” — I was informed that I was linking to a third party marketplace.

We’ve only recently clarified this rule, BizLogic, and we did it in the best interests of balancing our own business interests with the interests of authors. Being able to link to your personal site from your profile page but not anywhere else feels like a fair compromise, would you agree? As long as your site is not a direct competitor to any of the sites on Envato Market, you should be good to link it.


There are currently two items by the same author on videohive’s weekly top sellers that break these rules… as I remember they have been mentioned before on other threads but it seems no action was taken by staff… one of these items has actually been promoted via e-mails and is featured on envato’s main page. I’m not trying to call out any author, but some transparency from envato would be nice, because this seems like a simple case of turning a blind eye to certain rule breakers… and I’d like to understand the reasons.

Thanks for pointing that out, SS, good to know. If you’d like to send me a PM with those links, I’ll be glad to take a look. Under normal circumstances, these kind of observations can (and should) be shared with us privately via a support ticket so they can be investigated by the right people.

To be fair, I strongly suspect that there are other authors who are incorrectly self promoting and/or promoting their own Web sites outside of their profile page which is what’s creating an unfairness and imbalance right now. But before we start ‘heavily policing’ or ‘unnecessarily policing’ we’ve simply got the ball rolling: We’ve made the first step of establishing guidelines in order to set expectations, and we’re also inviting feedback on these guidelines as it’s something we want to improve and refine so that there are as few gray areas (or preferably none!) as possible.

The rules are out there and applicable right now for everyone, and we’ll be glad to work with individuals directly/personally if they are ignoring or not yet aware of our guidelines.


Totalitarian regimes always fail.
Envato needs to wake up before it’s too late.

Sounds rather extreme, BizLogic, if you don’t mind me saying, but I do sincerely appreciate your concerns and your honest feedback. I wouldn’t say we’re “totalitarian” or a “regime”, but as Gareth kindly pointed out (hi/thanks, Gareth!), we have to be transparent and realistic, and understand that we’re ultimately a business at the end of the day. A business that attempts to create an exceptional platform for both authors and buyers to simultaneously succeed. I hope if you re-read your comment again and my response here that you will feel differently about your original statement, but I do think that “without order there is chaos.” So it’s really important to have guidelines and expectations in order for our ecosystem to run efficiently and effectively. We’re very interested and heavily invested in making Envato Market as fair and reasonable as possible for all our authors and buyers and, even though resolution or solutions are not always possible immediately, we do listen extremely carefully to our community and figure out the best ways to continually refine and improve for everyone’s benefit.

2717 posts
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  • Joined an Envato Football competition
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scottwills Envato team says

Today I got a soft rejected item with this lovely message:

“Reason: Please remove the link in your help file that directs to your twitter and personal website. Also remove this from your description area, these cannot be included. Thank you!”

Another step towards evil corporate behaviour, but if I link from outside to the envato market you don’t have any problem with it. Think about it! :-(

Hi Michael, sorry to hear about the soft rejection. It sounds like there were some mixed messages in the rejection note so I understand your confusion and disappointment. The Review Team manager has been made aware of this issue so that the team can look at improving the information they provide to authors.

We have a couple of useful articles in our Knowledgebase that can help clarify what kind of promotion is permitted and what is not permitted:

From what I can tell, and in relation to your specific soft rejection (that you can fix and resubmit):

  • Your help file links to your personal Web site that contains links to competitors. This is not permitted. The compromise? You are permitted to link to your personal Web site from your profile page, just not from your item pages and/or help files. Another tip: Include a link to your Envato Market portfolio(s) from your help file.
  • Your help file also mentions where/how to obtain “freebies”. This is not permitted.
  • All good about mentioning your Twitter feed, no problems there!

I think we could actually provide some better guidelines on what can and can’t go inside a help file within items authors are selling, I’ll make a note to address this in the future. Meanwhile, if there are any specific questions or gray areas not already addressed in either of the aforementioned KB articles, please don’t hesitate to let us know.

Thanks for understanding, Michael, and apologies for any confusion with the rejection note. A quick review of your help file and item description and you should be good to go with your resubmission, good luck!

2717 posts
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  • Joined an Envato Football competition
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scottwills Envato team says

Good feature! My item is now trending badge. Can I know the benefits? thanks envato

Hello sandlabs! Did you see our original article? Please see below, hope this helps!

http://marketblog.envato.com/news/introducing-trending-and-recommendations-on-envato-market/
2717 posts
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scottwills Envato team says

UPDATE: The previously reported bug has now been fixed – looks like it was an artificial bug created for testing purposes that was accidentally turned on. Now resolved! Thanks again to those that brought it to our attention! :)

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