Dear Marketplace community, we have some exciting changes happening on our Community Team that we’d really like to share with you! We’d also like to give you a little more insight into how our team represents our entire community of talented authors and dedicated buyers. Not only that, if you keep reading, you’ll hear about a great opportunity to come and join us on the team and work for Envato!
Building the Dream Team!
Communications Specialist – Meet Scott!
Many of you will know me already but if not, where have you been for the past 8 years?! I have a new position on the Community Team as a Communication Specialist as I am personally stepping away from the Community Manager position to help support having the position based in our Melbourne headquarters. The past 12 months or so as remote manager in the USA for a team spread across four different continents has been a fantastic experience and journey! Unfortunately however, this just was not sustainable long term due to the many, long days working all day in the US timezone and then into the evenings to coincide with the AUS timezone. I’m extremely happy to report however that I will be staying-on within the team in my new role. I’ll continue to bring you great comms about exciting new projects, and as much transparency as possible (without letting our competitors know all our secrets of course!) throughout the continual refinement of the Marketplace experience!
Community Manager – Meet Nat!
We’ve been scouring the world to find a replacement for the Community Manager position and we’ve found a bright, sparkling, diamond who we know you’re going to love! I’d like to introduce you to Natalia Manidis. Nat brings over 6-years of community experience with her having previously worked for international translation company Gengo and also one of the world’s most well-known non-profit organizations, Oxfam. Nat is looking forward to getting to know you all and making sure your ideas and priorities are continually represented internally and that Envato continues to listen to and consider everything you have to say with all the many projects that affect you.
Elite Author Program Manager – Meet Dan!
Our Elite Author program manager, Dan Michael, is also moving across to our team! As all our Elite Authors can verify, Dan’s super friendly and helpful disposition will be a great plus for our entire community. Having Dan part of the Community Team is really going to help consolidate and improve the author experience here at Envato, not only at the Elite level, but from the very first moment an author submits their first item to our Marketplace. Our Elite program is growing so exponentially that some of our new authors reading this today will be seasoned Elite authors before you know it and we can’t wait to help guide and assist you along the way!
Community Officers – Meet Travis & Calin!
Most of you reading this will already be familiar with our truly dedicated Community Officers, Travis and Calin. They not only interact with you all via our forums and on social media each day, but they also help ensure our forum conversation remains fresh, friendly and on-topic. Our dynamic duo also help moderate thousands of item comments each week and attend to all the flagged forum messages each day. What you might not know however is that, Calin and Travis, along with the rest of the team, play a huge role in documenting and championing everything you guys like, what you want to see more of, and ensuring there’s less of what you want to get rid of.
Some of you may be wondering where our former team member D’zinc is. Sadly (for us!), D’zinc has decided to hang up his Community Officer hat to travel the world. D’zinc, like Calin and myself, started out as a community member who was so enamoured by our community that he wanted to help improve it. We’re going to miss D’zinc a huge amount but a little bird tells us that we will probably see him back as an author on GraphicRiver inbetween his new adventures around the world. Let’s hope so! On behalf of the team and our entire community here, D’zinc, we salute you and wish you well!
Want to Join Us?
With D’zinc off to see the world, we’re currently hiring for a Community Officer position on our team! If it has always been your dream to work for Envato and you are passionate about serving our community to help them succeed, now is the perfect time to join us! We are looking for someone passionate about our Marketplaces who is reliable, a team-player, and has fantastic communication skills. This is a part-time (20-hours per week), compensated position, and it doesn’t matter where in the world you live as we are a distributed team and encourage remote working. There are many people currently working for Envato that began life as a passionate community member so we know the right candidate could be right on our doorstep! We look forward to hearing from you if you are interested in this position!
What We DoIn the coming months, our focus will be to further refine our roles, vision and strategy with the overall of goal of helping you, our community, to succeed. While that’s going on, and as always, we welcome your feedback.
Your voice, your thoughts, your likes and your dislikes are hugely important to us. It’s important to keep talking to us. It’s important to be honest with us. It’s important to be patient but to know that all that you’ve told us and all that you continue to tell us, is always noticed. It’s always recorded. It’s always represented.
We know that there are many opportunities for improvement on the Marketplaces. Many of which are thanks to you and the time and effort you’ve taken to bring it to our attention. Please don’t ever stop. We encourage it. We don’t want this feedback and dialog to ever stop.
We cannot thank you enough for your drive, your passion, your patience, and your fervor for our Marketplaces. Thank you! We feel and share your passion for wanting to make our Marketplaces the best they can be.
We look forward to representing your feedback as passionately as you share it with us.
Your Community Team,
Thanks so much Charlie and FD for helping Frank out, much appreciated!
Hi Frank, our Support Team would be delighted to assist you. Would you please contact them by opening a Support Ticket. Unfortunately, we’re unable to directly assist with these kind of questions in the forums. We’ll lock this thread but we look forward to talking to you via the support system. Thanks for understanding!
Hi all, like I said, we’re wanting to give much more clarity to this because it’s such a big conversation with so many variables and to be fair to you all, it’s never been properly clarified before. We want to help improve that. As soon as we get the article published let’s continue this conversation but until then, there’s nothing to worry about, business as usual.
Phishing & Scamming Alerts
We wanted to encourage everyone to be extra vigilant about phishing and scamming attempts that guise themselves as official Envato communications or products. As time goes on it would seem these kind of attempts to compromise personal account details are becoming more intelligent and more prevalent. Always be cautious and aware of e-mails and Web sites purporting to be Envato related, and if you’re never sure about something, refrain from clicking a link you’re not sure about and check with us via a Support Ticket or a tweet to @envato_support.
The following are just a couple of new instances we’ve seen recently to be mindful of but there are obviously many other attempts to try and trick users out there. This announcement is not meant to be an exhaustive list of examples but just to serve as a general reminder.
Here’s a screenshot one of our community members kindly shared with us via a Support Ticket showing an e-mail they received purporting to be from Envato. At a quick glance it looks legitimate, expecially visually, but on closer examination (note the poor grammar) it’s not something that we would send out:
Typos in URLs
We’re not going to mention the name of the site (and there are probably numerous examples anyway), but be very careful about phishing sites that contain a subtle typo in the domain name. On first glance at the hyperlink name it might look like the site is one of our Marketplaces and even if you click it, the site you go to may look identical to our Marketplaces, but because of the typo in the domain name, you’ll have been tricked. If you then attempt to log into that fake Web site, there’s a chance that your username and password may be stolen or compromised. So please, be very safe and vigilant out there!
Tips to Stay Safe and Secure
We’re planning on developing an article of tips on how to stay safe and secure as a community member and we’ll let you know when that goes live. In the meantime, and without linking to or mentioning specific examples or sites please feel free to share general tips, ideas or ways that your fellow community members can stay extra safe and vigilant when it comes to avoiding scams and phishing attempts.
Let’s make this interesting: The members who post the top 3 suggestions we like the most in this thread will each win an Envato T-shirt! We’ll pick and announce the winners week commencing August 4th. We hope we can all work together to ensure we have a healthy awareness and attitude towards staying safe and secure online and being vigilant toward dubious attempts to scam our fellow Marketplace community members. We look forward to hearing your ideas and suggestions!
Stay safe out there!
... Please allow us upto 2 weeks from today to get the new badges added to the Marketplace backend and to award them to everyone…
Who else is looking for his shiny new badge every day?............. hhhmmmm …........
Hello UJ! If you subscribe to this thread we’ll post an update when the badges are live. At the time of writing it looks like the badges are going to be added next week so not too long to wait. Thanks for understanding!
Hi ahkmunna, great question! Authors are permitted to link to their own Website from their profile page but not from item descriptions, sorry! We actually have a great article coming up we’re about to publish that will go into a lot more detail about these kind of areas which will hopefully give a lot more clarity. Hope this helps for now however!
And whats stopping editors to just buy $1 music from itunes or wherever and use it in his project since he knows it is sold on AJ on regular basis? I think I know the answer and solution to this, but I wish someone would explain..
Hi BoomOpera, great question! Firstly, the main thing stopping a user doing this is that it’s illegal. Just as it’s illegal for someone to use an unlicensed track by say, Coldplay from iTunes. Secondly, it’s important to remember that this is optional, but we provide this option as it’s an opportunity some of our authors have asked for. If an AJ author is really concerned about the scenario you described, it’s a personal choice – authors can either pursue this opportunity or not. Finally, the original announcement mentions a way to cleverly change elements of the track being sold for Personal Listening so the composer and producer of the track can immediately recognize whether the music been used without purchasing the correct license form AudioJungle.
Hope this helps!
Hi Potae, welcome to the Envato Marketplaces!
It’s not guaranteed that the same reviewer will see your resubmission, no. If there’s a particular reason why you might need to cite a reviewer’s name, you can add a “Note to the reviewer” with your resubmission and provide more details for the consideration of the review team. Please also note that resubmitting a hard rejected item that has been rejected for not meeting the required quality threshold is not permitted unless a significant rework and attempt to improve the file has occurred. But even then, proceed with caution: Resubmitting hard rejected items with no significant improvements is considered wasting time (for you, the review team, and the rest of the community) and it can lead to some author privileges being revoked. Here are a couple of articles that may help further:
Hope this helps!
That’s great news Scott! Good idea to give the badge to more people!
I would say to do this for every big international football event, World Cup, Euro Cup, African Cup of Nations, etc…
Did you want to finish your post with ‘FORÇA ENVATO’ in Portuguese? It has a very different meaning if you don’t add the extra thingy in the C.. hehe (google images search for forca).Cheers!!
Oh dear! I’m scared to click that link but I took your word for it and updated it to “FORÇA ENVATO”! Thanks for the tip, Carlos! Also, following on from your message, I immediately canceled the order of T-shirts I had made with that slogan on the front.