Posts by sevenspark

3503 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $750,000+ on Envato Market
  • Located in United States
  • Helps us moderate the forums
+10 more
sevenspark Moderator says

If you’re referring to plugins that were packaged with a theme, you don’t have license codes for the individual plugins, only for the theme.

3503 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $750,000+ on Envato Market
  • Located in United States
  • Helps us moderate the forums
+10 more
sevenspark Moderator says


I’m gonna play devil’s advocate, but sites like google, reddit, wikipedia, apple… they have (by default) a white background… no one’s gone crazy over it yet. And like someone mentioned, most themeforest items have a white background. This is a strange backlash… yes, its bright as the sun, because we were used to the grey… which to me didn’t need to be “fixed” but I guess those polls said otherwise. Now, what really bothers me are these text changes…
The difference with those sites are that they were all planned and designed from top to bottom to account for content, spacing and the white background.

That’s really the issue. There’s no problem with a white background in and of itself. The problem here is that it just doesn’t work with the rest of the site design. Some elements have too much contrast, others not enough. It’s just hard to look at. The site almost has a half-loaded feel. It feels unbalanced.

White backgrounds can look very sharp and professional. But the other design elements it the marketplace need to be reworked with the same aesthetic in mind for this to look good.

3503 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $750,000+ on Envato Market
  • Located in United States
  • Helps us moderate the forums
+10 more
sevenspark Moderator says


Hi spalomba,

This is a general CodeCanyon forum. If you’ve purchased a product from the marketplaces, you should contact the author of that product directly (using the account you used to make the purchase) in order to receive support.

If this is the product you’re referring to, just click the “Support” tab at the top of the product page to find out how to get support :)
No purchase badge, so I think not yet purchased. :)

He said “I have just had a website transferred over to me” – so it may be a case where this user has a client who purchased the item, but they’ve come here after tracking down the source and created their own account. In that case, they can receive support through their client’s account, which is why I directed them to that support forum with a note to post via the proper account.

3503 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $750,000+ on Envato Market
  • Located in United States
  • Helps us moderate the forums
+10 more
sevenspark Moderator says

Hi spalomba,

This is a general CodeCanyon forum. If you’ve purchased a product from the marketplaces, you should contact the author of that product directly (using the account you used to make the purchase) in order to receive support.

If this is the product you’re referring to, just click the “Support” tab at the top of the product page to find out how to get support :)

3503 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $750,000+ on Envato Market
  • Located in United States
  • Helps us moderate the forums
+10 more
sevenspark Moderator says

Hey guys!

I’ve talked to a fellow staff member and we’re going to sort this out. I’ll request to lock this. If you need some more info feel free to contact me.

Thanks!

Locked on request – but I’d love to hear an update when you have a resolution! When you have an update, feel free to message me or one of the other mods and we can unlock it again for you :)

3503 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $750,000+ on Envato Market
  • Located in United States
  • Helps us moderate the forums
+10 more
sevenspark Moderator says

Congrats, Paul!

mmmmm, TimTams… must… not… snack….

3503 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $750,000+ on Envato Market
  • Located in United States
  • Helps us moderate the forums
+10 more
sevenspark Moderator says

I can’t speak to Envato’s official stance on this, but in my opinion as an author, I think it is reasonable that a single regular license should cover the use of the product on both a production (live) and development (private) instance of the same site. I always tell my customers this.

Every site should have a development/staging/test version that its owner tests out changes on before pushing to production. This prevents 99% of the craziness that occurs when a user takes down their site by mistake with a function name typo – if it’s on a test site, no big deal. If it’s on a prod site, it’s seen as armageddon.

I strongly believe we should be encouraging customers to always use staging sites when installing/altering any code. Forcing the alternative encourages cowboy coding and will just result in increased customer frustration and stress. Proper testing environments make everyone’s lives easier :)

If the current license restricts this, I would vote for it to be altered to include this usage in the future. :)

3503 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $750,000+ on Envato Market
  • Located in United States
  • Helps us moderate the forums
+10 more
sevenspark Moderator says

There’s nothing that can be done from a theme standpoint, it’s a server configuration issue. The server is simply preventing more than X variables from being received, and when WordPress doesn’t receive those variables, it deletes the associated menu items.

Since you can’t go editing the WordPress core (which still wouldn’t resolve the issue entirely), the only real solution is to adjust the max_input_vars directive

This might be help you understand the issue more in-depth :) http://sevenspark.com/wordpress/menu-item-limit

3503 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $750,000+ on Envato Market
  • Located in United States
  • Helps us moderate the forums
+10 more
sevenspark Moderator says

Awesome, thanks, Dave! :)

3503 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $750,000+ on Envato Market
  • Located in United States
  • Helps us moderate the forums
+10 more
sevenspark Moderator says


Do you think redirecting through my site to the Envato download URL would work, and is just more complex – or do you think it’d actually cause issues?

That would work fine, I bounce from an authenticated url on my server to a 3rd party file host. So WordPress does handle redirections in the update just fine.

Awesome, thanks!

Setup this update script on a new domain/subdomain that can easily be moved/scaled in the future.

Yeah, I have a subdomain set up and pointing to an entirely different server to make sure the potential load spikes can’t take down any of the critical sites.

You will see a lot of broken WordPress installs that hit your server every few seconds for updates. It’s incredible! I had to do some tricky caching based in referrer/post data to take the load off my php script.

Wow, that’s crazy. I’d love to hear any suggestions/code you have for deflecting those requests. Are you dynamically updating an htaccess or something like that?

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