Posts by simonswiss

683 posts
  • Won a competition
  • Had an item featured in an Envato Bundle
  • Has sold $10,000+ on Envato Market
  • Located in Australia
+7 more
simonswiss says

+1 this is getting better and better. You still have some work to do, but it’s already a good improvement from your first “coming soon” pages a couple of months ago.

Keep at it! :)

683 posts
  • Won a competition
  • Had an item featured in an Envato Bundle
  • Has sold $10,000+ on Envato Market
  • Located in Australia
+7 more
simonswiss says

UP. We need developers with HIGH Knoweledge of WordPress and PHP…. thanks.

I believe people with ah HIGH knowledge of WP and PHP could pretend to a bigger monthly salary. I know this may make quite a few people perfectly happy and understand that you need to stick to a budget in terms of support – but you are closing the door on many talented WP / PHP guys from America, Australia & most of Europe with such a remuneration for a full-time position.

I am not saying this to be mean or picky, and i am not trying to offend you in any way ( i have been a big fan of your items for a long while).

Good luck – i hope you find the right fit for the job!

683 posts
  • Won a competition
  • Had an item featured in an Envato Bundle
  • Has sold $10,000+ on Envato Market
  • Located in Australia
+7 more
simonswiss says

Yay guys!

Glad it’s finally out – it was really hard to keep my mouth shut when i was reading all the forum posts about “why isn’t anything done about the search – we’ve been asking for it for 3 years!”.. :-)

It was both constructive and fun participating to the focus group during the last few months – thanks Damir for allowing me to be a part of it – and even featuring me on the blog photo! :)

The buyer part of me has already benefited from this new search during the beta testing phase – i have been finding some specific items that i am pretty sure i would never ever have found with the old set up.

Hope the community of buyers (and of course authors) loves it too!

683 posts
  • Won a competition
  • Had an item featured in an Envato Bundle
  • Has sold $10,000+ on Envato Market
  • Located in Australia
+7 more
simonswiss says

About 2 months ago, i had a client customisation request. Nothing big, but totally out of the scope of purchased theme. About 20 min customisation.

In his e-mail, he said “If that’s too much, please send me an invoice”. I thought to myself – Hey this is the perfect opportunity to score a nice 5-star rating + positive comment, so i replied:

“Don’t worry about the invoice, you can pay me with a 5-star rating and a good comment in the item preview :)”

He quickly replied “Sure, i will make you look like a rock-star!”

A 47-message-deep email thread of “one more quick question” later, i am still waiting for my rating.

Bottom line is, you can’t do anything to convince someone to rate your item – and a popup would definitely sound like begging to me.

Most buyers give you a 5-star rating immediately after a nice support, when you request it. Some of them, you slowly get worried that the situation has somehow turned into a 1-star rating waiting if you don’t continue to provide support..

Best of luck!

683 posts
  • Won a competition
  • Had an item featured in an Envato Bundle
  • Has sold $10,000+ on Envato Market
  • Located in Australia
+7 more
simonswiss says

Hi Stephen,

ThemeForest has the most strict, high-end approval screening on any marketplace out there. Actually, some authors that can’t make it here start selling their theme somewhere else because it has more chances to be accepted.

I guess that means you are unlucky – or you are trying to pack your purchased themes (not ‘templates’) with many plugins, which then create conflicts and issues.

Regarding support, most authors have dedicated support forums outside of ThemeForest. Check the “support” tab on an item to see the service available in that department.

I have no idea what kind of bugs you have encountered, and like you said every piece of software has and will always have some bugs.

Don’t take this as an offense – again i have no idea about your skillset – but if with each theme you purchase you systematically run into major issues, there might be something you are not doing correctly.

That, or really, really bad luck.

683 posts
  • Won a competition
  • Had an item featured in an Envato Bundle
  • Has sold $10,000+ on Envato Market
  • Located in Australia
+7 more
simonswiss says

Last week of September / start of October was a great one, bringing a lot of hopes for a sales blast in October (as it is usually the case after the European summer is really over).

Well, after that nice week, sales dropped dead again. I had 23 sales last week, and so far i have 3 this week..

683 posts
  • Won a competition
  • Had an item featured in an Envato Bundle
  • Has sold $10,000+ on Envato Market
  • Located in Australia
+7 more
simonswiss says

It’s labour day long weekend here in Australia.

I don’t think there would be many Austrlian purchases today, judging by the amount of people drinking beer at 10am yesterday. On the menu was:

- NRL Grand Final day, - 30degrees sunny day, - public holiday the next day..

Aussies don’t need that many excuses to get into party mode :)

Pretty slow here too, after a great first few days in October. Let’s get back to fast!

683 posts
  • Won a competition
  • Had an item featured in an Envato Bundle
  • Has sold $10,000+ on Envato Market
  • Located in Australia
+7 more
simonswiss says

You find a way to make your passion become your profession! :D

683 posts
  • Won a competition
  • Had an item featured in an Envato Bundle
  • Has sold $10,000+ on Envato Market
  • Located in Australia
+7 more
simonswiss says

It might only show for buyers? Similar to the “author provides support elsewhere” message that only shows to buyers.

If revaxarts is logged in another account – this account should be a potential buyer of his (their) products, no?

I mean, you need to pass tests to become an author, but every account has a buyer role by default. Or do you mean users that have actually purchased at least an item from an author’s portfolio?

683 posts
  • Won a competition
  • Had an item featured in an Envato Bundle
  • Has sold $10,000+ on Envato Market
  • Located in Australia
+7 more
simonswiss says

also:
This author is away and may not respond to support questions until they return in 2 days.

Although it always confuses me as a non-english-mother-language-person, I believe the use of ‘they’ even when referring to one person is the correct syntax.

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