Posts by smartdatasoft

71 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+8 more
smartdatasoft says

I am looking different solution than theme name. If we change theme name right now. It will not a issue for new Buyer . But it affected old customer.

71 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+8 more
smartdatasoft says

Hello,

I have found some issue. Is any one of you face this kind of strange behavior about update theme. I have put this in my wordpress theme’s style.css file.

/*
Theme Name: Restaurant
Theme URI: http://restaurant-themes.net/wp/restaurant
Author: the smartdatasoft team
Author URI: http://www.smartdatasoft.com/
....
*/

The main problem is that , wordpress show, update of our theme, but that comes from wordrpess repository. That theme name also Restaurant. Buyer update the theme and there site is gone.

Not sure why this happen. After update the theme url in several month before it do not show the update from wp repository. But from some month this issue happen.

Can any one have this solution ? :(

71 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+8 more
smartdatasoft says

As a developer you can’t told your item is 100% bug free. There must be bug. Which you and your team may not found , until it goes to client end.

This is a part of the development. Microsoft windows also have bug, is any one know to stop using Windows.

Some days ago there is some security hole in apple cloud , will all people stop to use apple cloud.

Or People will find a solution how to block the hole and hacking.

Themepunch did a great job in there slider. We must appreciate them for there great work the no #1 wordpress plugin in slider. Which made our life easier.

We all need to take this is a normal situation. No one put any security hole in there plugin. Wordpress , Joomla also have security hole in there CMS,. unless those are open :)

For this we need to update slider revolution lower than 4.1.4 and use our slider revolution without any doubt.

Thanks Envato to inform all about this , to safe people also themepuch for there great peaches of work :)

71 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+8 more
smartdatasoft says

@All

First of thanks @collis for the issue describe more clearly.

We used zend desk from this year and it help us fine. We anser all the ticket within 6 hours time. The main issue is that. Some people report some issue which is not related to theme (ex : Prestashop ) , there is some default behaviour on CMS. theme developer only wrap there design on CMS.

Some buyer asked to do customization help, even they break the site and design with there customization. Open 10-20 question :( about usage customization. We have helped then when we have few ticket .

But when we have lots of other buyer ticket at that time it is not possible to help our side of theme related issue.

At that time buyer made so much problem , post bad comment on forum , give bad ratting.

Once we help them for that out site issue. They give good ratting. After some some they send lots of issue for there customization , if we told that it is not possible for us to give support our side theme related issue. They again change there ratting :(

Last , but not last , we all have to maintain our family and living with this. If support costing increase , it will difficult for any individual developer to maintain there development costing ans support.

Sale a theme $65 and give support for there customization around 2-3 hours to fixing there issue is not possible for author to maintain the ratting.

There must be a way where author can reply the ratting . :)

71 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+8 more
smartdatasoft says

Wow , this is what I am looking for :)

71 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+8 more
smartdatasoft says
71 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+8 more
smartdatasoft says

We have upload revolution on Prestashop the best slider . Isn’t that include on this competition :)

71 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+8 more
smartdatasoft says

@Smartik , @RubenBristian

thank you very much. Actually i was in hurry to update that.

global $wp_version;

is best practice. and also version_compare :)

71 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+8 more
smartdatasoft says
71 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+8 more
smartdatasoft says

Hello,

All the author and client may face issue after wordrpess 3.9 update. There TinyMCE short code popup may not work.

This happen due to there api change in 4.0. I have googled some days ago , but there is no good solution . After lots of research i am able to solve that.

So i think it will save some time for all.

1. I have checked the version so that my code work on <3.9 if some use 3.8

<?php
$version = get_bloginfo('version'); 
?>

2. after that bellow code is to insert your pop up code to editor.

              <?php if($version<3.9 ):?>

            window.tinyMCE.execInstanceCommand

(window.tinyMCE.activeEditor.editorId, 'mceInsertContent', false, 

out);

            window.tinyMCE.activeEditor.execCommand('mceRepaint');

            tinyMCEPopup.close();

<?php else : ?>

            parent.tinyMCE.execCommand('mceInsertContent', 

false,out);
            parent.tinyMCE.activeEditor.windowManager.close();

<?php endif; ?>

    <?php if($version<3.9) :?>

        <input type="submit" value="Add" 

onclick="returnShortcodeValue()" id="insert" /> 
        <input type="button" value="Close" 

onclick="tinyMCEPopup.close()" id="cancel" />

<?php else : ?>
        <input type="submit" value="Add" 

onclick="returnShortcodeValue()" id="insert" />
        <input type="button" value="Close" 

onclick="parent.tinyMCE.activeEditor.windowManager.close()" 

id="cancel" />
<?php endif ; ?>

N.B: Please keep in mind it may same for you or your code may use different way. I just post what is work for me.

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