Mmmm. I do not see any new support design when I look at the “support” tab. Did I miss something? Is that new support option only available to themeforest authors?
I would like to get some feedback concerning a “rejection” here on videohive. And I do not want to “complain” by openeing this thread.
The reason I started this thread is the following. We are currently working on a similar big logo pack with nine different logo animations, similar to the ones that have been rejected. Now, the question is…should we continue to work on the pack or shall be “dump” it to the trash?So, this is the project we are talking about: http://www.snowcake.info/videohive/Preview_LSL_3V.mov
The feedback we got from the reviewer was the general…”the project dosn´t fit the high quality standards of videohive”...and so on…
The project/template and it´s structure is working with universal scripts and the structure is well organized and very professional. The style is very minimalistic – the kind of style which is “very popular” at the moment. Minimalistic, flat, clear, somehow organic.
Again, I do not want to complain – but I want to understand why our project has been rejected. As every author around here we had a few rejections in the past and we never complained about it. But this time I really do not get it and the feedback we got is worthless.
Please envato, I know that the reviewers have to deal with many projects per day. But this “general” comment/feedback we get with rejections are not very helpful. I do know that many authors have pinned down the very same issue here in the forum, again and again.
Now I am doing the same full of hope that someday this matter will be “reviewed” by envato and we will get a more professional solution concerning rejections and their feedback.
Have a nice day! Thank you!
Ahhhhhhh, I see…..oh dear now I finally got the concept Thank you so much for clearing things up bluexmusic
@staff I officially apologize for my ignorance…just glad it`s weekend!
@woorockets, I already pressed the “request staff reply” button And I think Creattive did the same, but three requests are better than one
My project is still not showing in the “TOP NEW FILES” list which I find very annoying. How can something like this happen? Any explanation dear staff?
The same thing seems to happen to the “Top New Files” list. I just searched for our latest project which was published in february and with 20 sales it should show on the second page. But it does not – guess it has to to with the not working “Sales Count”.
Mmmm…how can it be that some projects just vanish???
Any staff member that has information about what is going on!
Can anyone tell us what is going on? Would be great!