I’m shock how easy it is, to have an account locked….
I hope Vectorica comes back real soon
Maybe try to re-install After Effects in your mac(?)
I hope this helps!
At least leave the buyer a choice to make his review public or not with a checkbox next to the review field…
My client buyed a after effects intro from videohive. When i try to open it it says that nine files are missing. I cant find them anywhere! Please help.. What should i do in this situration? Im using after effects cc 2014…
All files are being reviewed by staff, so there’s no way files are missing.
1. Either a corrupt download happened, so redownload from www.videohive.net/downloads
2. Or you have separated the project file (.aep) away from it’s directory and it can’t access the footage. A normal template always have a folder called “Footage” that holds the assets. The main project and this folder must be in the same directory. This should solve your problem!
I have the same issue here: http://videohive.net/popular_item/by_category?category=after-effects-project-files (windows – Firefox)