Posts by sticker

63 posts
  • Bought between 100 and 499 items
  • Europe
  • Has been a member for 4-5 years
sticker says

Support thread finally replied to and apology made (8 days after first post) “Very large backlog” the Support statement excuse…

Thanks for all the reples here.

63 posts
  • Bought between 100 and 499 items
  • Europe
  • Has been a member for 4-5 years
sticker says


8 Days now… Might be interesting to see how long this is gonna take.
Can you give me the ticket number and I’ll see what the status of it is? Thanks!

Sure – 220689 – thanks

63 posts
  • Bought between 100 and 499 items
  • Europe
  • Has been a member for 4-5 years
sticker says

8 Days now… Might be interesting to see how long this is gonna take.

63 posts
  • Bought between 100 and 499 items
  • Europe
  • Has been a member for 4-5 years
sticker says


Thanks all for the replies – still no responce!!! from support to a simple query. I don’t think I should need to go out of my way herre Navigator – there should be a solid support structure in place without me chasing them around twitter (which I don’t use) – but thanks for the suggestion all the same!
responce should be response with an s*

...Right… thnaks for that

63 posts
  • Bought between 100 and 499 items
  • Europe
  • Has been a member for 4-5 years
sticker says

Thanks all for the replies – still no responce!!! from support to a simple query.

I don’t think I should need to go out of my way herre Navigator – there should be a solid support structure in place without me chasing them around twitter (which I don’t use) – but thanks for the suggestion all the same!

63 posts
  • Bought between 100 and 499 items
  • Europe
  • Has been a member for 4-5 years
sticker says

OK – Seems a long responce time… Any particular reason for this I wonder?

63 posts
  • Bought between 100 and 499 items
  • Europe
  • Has been a member for 4-5 years
sticker says

HI all,

I’m a long time buyer here on TF – I rasied a ticket last Friday morning and I’m still waiting on a responce from support. Is this a usual timeframe people have experience for a simple issue with Envato?

63 posts
  • Bought between 100 and 499 items
  • Europe
  • Has been a member for 4-5 years
sticker says
EDIT – Found this also – looks interesting: http://detectmobilebrowsers.com/
63 posts
  • Bought between 100 and 499 items
  • Europe
  • Has been a member for 4-5 years
sticker says

Thanks for the help Scott – will do!

63 posts
  • Bought between 100 and 499 items
  • Europe
  • Has been a member for 4-5 years
sticker says

Thanks for your reply – But you’ve lost me a little…

1) Do I add code to the html coded pages of the mobile site / main site or simply add files to the main server directory?

2) Where do I get said code that tells the viewing device what site to show?

3) What do I label/name the mobile directory on my server?

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