Posts by strongwebgr

4 posts
  • Has been part of the Envato Community for over 3 years
  • Has collected 10+ items on Envato Market
strongwebgr says

Hey,

Thanks again for the reply. I get the notifications that there is a reply here but I have received no emails from envato.

I checked my blocked senders list (just to make sure) but nothing there.

Would it be possible to send me the ticket update via my profile on themeforest?

Can’t think of something else to be honest.

Thanks a lot.

4 posts
  • Has been part of the Envato Community for over 3 years
  • Has collected 10+ items on Envato Market
strongwebgr says

Hey,

Thanks a lot for the reply. It’s appreciated. Nothing in the spam folder. I would have noticed it tbh. Any chance someone can send the ticket response again? Maybe via my profile?

BTW, I never had problems receiving emails from envato, codecanyon an d themeforest that I use and all of them are in the safe senders list.

4 posts
  • Has been part of the Envato Community for over 3 years
  • Has collected 10+ items on Envato Market
strongwebgr says

Thanks for the reply but I haven’t heard back from the support team.

4 posts
  • Has been part of the Envato Community for over 3 years
  • Has collected 10+ items on Envato Market
strongwebgr says

Hi,

I opened a ticket 4-5 days ago but I have received no replies.

[#WNG-499-95111] is the ID

Cheers.

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