Posts by symphonythemes

11 posts
  • Had an item featured on Envato Market
  • Has referred 100+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+2 more
symphonythemes says

I onced use the preloader on one of my theme then decied to get rid of it on the lastest update.

It looks good, but the problem is that it waits until all elements are loaded to display the whole website.

Sometimes, the page is heavy with many elements, such as the landing page, so the loading time is too long.

I have many complaints from my customers saying that the theme is too slow. When I remove that Preloader, it is much better.

The point here is the response time. When a customer visits a website, he will expect it to load within 1-2 seconds. Removing the Preloader makes the theme appear in front of users’ eyes immediately, the rest of the theme can silently load when the users are looking at the upper part of the theme.

11 posts
  • Had an item featured on Envato Market
  • Has referred 100+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+2 more
symphonythemes says

Yep, my queuing time is at least 5 days, for all of items that I have sumitted.

11 posts
  • Had an item featured on Envato Market
  • Has referred 100+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+2 more
symphonythemes says

Haha, should change the name to Hack Unaccepted!

11 posts
  • Had an item featured on Envato Market
  • Has referred 100+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+2 more
symphonythemes says

2 days ago, we received 1 star rating from a customer that threatened us a month ago.

No email communicating. Not even try to communicate. He is just seeking any reasons to blame, even they are not within the scope of support.

He has no intention to cooperate and just want to take us down.

We have submit a ticket to Envato, haven’t got reply back. But I hope Envato staffs can be the referee on this case.

More updates soon.

11 posts
  • Had an item featured on Envato Market
  • Has referred 100+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+2 more
symphonythemes says


Here’s a suggestion. Allow authors to force refund for specific user and rating from that user will be cleared automatically ;)
Agree but they use our theme for free each time :) Results = Abuse

I opt for refund system.

It is ok for them to make use of the system to get themes. I know some pirate sites giving download links of popular themes. So they will do it anyway.

But real business will buy. They are afraid of being sued if using illegal themes.

11 posts
  • Had an item featured on Envato Market
  • Has referred 100+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+2 more
symphonythemes says

I agree. We have to do more to protect the sellers from these abusive actions.

11 posts
  • Had an item featured on Envato Market
  • Has referred 100+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+2 more
symphonythemes says

We share the same experience.

We used to have a customer who did not send any mail to us, and commented to our item that “No support. Don’t buy from this seller”.

Luckily he did not rate us 1 star. But if he did, our item would be badly rated.

I suggest a refund system like Prestashop has. If the buyer and seller can’t solve a problem, the seller can accept to refund. Then both of them are happy. The buyer does not have to pay. The seller avoids bad rating.

I am in the service industry for over 5 years and I learn that, for some naughty customers, it is just better to refund right away, so I don’t lose time and effort to support them.

11 posts
  • Had an item featured on Envato Market
  • Has referred 100+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+2 more
symphonythemes says

So far there has been multiple Directory themes, however I havent seen any LISTINGS or CLASSIFIEDS themes so far. I know that some dont require ’’hard skills’’ to modify it to listings but anyway there hasnt been many for this niche of themes, let alone Car listing themes or any other more focused.

Why don’t you have a look at this theme: http://themeforest.net/item/bizreview-directory-listing-drupal-theme/8231637

It is the only Drupal listing theme on Themeforest so far.

11 posts
  • Had an item featured on Envato Market
  • Has referred 100+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+2 more
symphonythemes says

I’ve been checking this Drupal Directory listing, and it has some nice features, but the possibility to select the map layout from different providers it’s amazing. I haven’t seen this in any wordpress directory listing. http://themeforest.net/item/bizreview-directory-listing-drupal-theme/full_screen_preview/8231637 Any of the new directory listing is coming with OpenStreetMaps or similar?

Thank you for featuring my theme on your post :)

The map layer is a cool feature. And fortunately, we get it for free on Drupal. Drupal has a strong community of contributed modules, tested and actively maintained.

When you want to build a complex website, like directory site, it is like Drupal is made for it.

11 posts
  • Had an item featured on Envato Market
  • Has referred 100+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+2 more
symphonythemes says

Honestly, your theme is below average. Themeforest Wordpress section has a very high entry barrier and I don’t think you can pass it even if the barrier is reduced by half.

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