Nobody can hold your hand and take you to what you are looking for.
Following may help though:
- Self help
- Trial and error
JollyThemes saidNot feasible under certain conditions. Few can be
Codestar said+1 nice idea.
Set a timer for “new users” for “start new thread” 1 week or 1 day. a new user can be “start a new thread” after 1 week or 1 day. It will be effective.
- some new buyers don’t understand it is general forum and when any issue with item, create thread here (in some cases on same day). Not being able to create thread, will add in panic.
- If any issue with current account login, user need to create new one for faster support through forum
You should refer help document or drop a mail to theme author.
For me average is : 5 to 10 queries / week
You are again asking question in wrong forum. Better find some consultancy nearby, they will help you through.