Just a heads up. It’s Memorial Day weekend here in the US. Most people leave town on a mini vacation, so anticipate a very slow weekend (for US customers).
Wow, can’t believe this was 4 years ago!
Facebook generated a ton of comments/traffic – WAY more than if I had only a WordPress-based commenting system – but it was tough keeping track of the conversation.
The long answer…
I did get a good amount of WordPress-based comments (more so than my other posts), but I have a feeling that the users who left WordPress-based comments did so only after discovering the post on Facebook. I also have feeling that the only reason most people left a WordPress-based comment was out of spite for Facebook. Had the post not provided an opportunity for people to hate on Facebook, I doubt I would have generated as much interest. This seems to be a pretty clear indicator that Facebook helps get eyes on your content. Period.
I had a VERY hard time keeping track of the conversation. I actually started feeling more like an audience member than a moderator. I would visit the post a couple months later to find a small group of comments that had gone unnoticed. One user mentioned a method for getting notifications, but how you go about doing that wasn’t clear at the time.
If your main goal is generating traffic, go with Facebook comments. If you’re worried about author engagement (and content ownership), definitely go with WordPress comments.
Hope that helps
Some things to keep in mind with regards to this week specifically…
1. It’s the first week after US taxes are due. Many companies (especially CPA firms) might take the entire week off after working overtime to file taxes.
2. Recent WordPress themes/plugin security concerns may impact WordPress sales.
Just some things to consider as a possible cause. Let’s hope next week picks up
The most effective method I’ve found is asking the user to rate the theme after I resolve any issues the they have in my support forum. Happy customers tend to give happy ratings
Nice! Love these niche competitions. Really fun seeing new stuff authors bring to the table.
It has to do with the checkout, you have to add billing address now before purchasing if you haven’t already so that’s most likely going to cause some hesitation.
Yeah, I mentioned this in another thread and moderator said “false causality”, which is a ridiculous thing to say IMO. I didn’t feel like arguing the point further, so I let it go.
Of course sales will fluctuate for numerous reasons, but I’ve been here long enough to notice when something appears off. I’m sure you feel the same.
Just for the sake of providing some information/feedback, I’ve noticed a dramatic reduction in conversions following these changes to the checkout process being implemented. I haven’t actually gone through the checkout process myself, so I don’t have first-hand knowledge of everything that changed or what the issue might be. I just notice there’s been a major change this week and felt it more than just a coincidence.
If there’s a better place where I should be sharing this feedback, please let me know.