Posts by themac

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themac
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Awesome thanks! Not sure if this was covered already but for buyers that purchased before the new 6 month included, does their 6 months start on the 1st?
Yes, everyone starts September 1 with 6 months of support.

only when you haven’t disabled the support for the item before Sep 1st

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themac
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really not nice :crying: – don’t see there anything nice for me (all item prices decreased by $1) – like other Codecanyon items

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themac
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another funny fact: with today (13 of my 14) Codecanyon items got a price decreasing of $1 each :/

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themac
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I believe this is related to paid support packs. If we don’t like support pricing based on small item price, instead of increasing support price we see item price increased. I don’t even know how to call it…
  • September 1st all supported items have a 6month paid support included
  • mid of August almost all (of my) Codecanyon item prices decreases by $1
that’s not only mean, that item price includes the 6 month initial support with Sep 1st, but item price with 6 month of support are now cheapier….
That’s no good. Why would prices be decreasing on CC?
maybe Envato has enough items on CC and with reducing the price now won’t effect the balance that much (regarding the income of the last year(s)) and it would be more attractive for buyers - just some thoughts, it’s business??

btw. I’ve just checked my portfolio page on archive.org and there already was a price reduction around 2011 – so my items are now $2 lower priced finally

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themac
says

I believe this is related to paid support packs. If we don’t like support pricing based on small item price, instead of increasing support price we see item price increased. I don’t even know how to call it…
  • September 1st all supported items have a 6month paid support included
  • mid of August almost all (of my) Codecanyon item prices decreases by $1

that’s not only mean, that item price includes the 6 month initial support with Sep 1st, but item price with 6 month of support are now cheapier….

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themac
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all of my Codecanyon items (except 1) have been decreased by $1 – that means with the same sales monthly I will loose 16%-20% (calculated with my sales count) while money value decreases inflationary naturaly too

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themac
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@andrewfreeman

Can you tell us why the pricing of support is tied to the item price? Don’t you think that time, no matter what item is it, should be priced the same?

The support value of a $48 wordpress theme should be the same as a $58 one! They are both the same kind of support, wordpress support! An author with both items will be selling his time for two different rates! It’s ridiculous!
and don’t forget any of the $7 (or lower) items on CodeCanyon
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themac
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This are great news. We spend a lot of time offering support and I always thought is unfair to install a product for free or spend a few hours of my time to help someone who thinks that if he bought my product he also bought support :). Thank you envato.
unfortunatelly exactly this will happen (become fact) after September 1st, because the single item price of a supported item contains the full support for 6 month after purchase date
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themac
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I don’t want to opt-out of support (who want’s that nasty badge saying we don’t support our items – when in reality “why wouldn’t we”)... but give us the option to opt-out of the extended option.

I don’t want to be contracted into selling an item on ThemeForest for 1 year after the last purchase date of an extended support pack (btw that I barely made anything off of). Basically if I ever wanted to remove an item here, I’d have to say I don’t support it for a whole year, THEN I can take it off the marketplace, to put it elsewhere, give it away, etc.

Ironically, who will want to buy a product that’s been presumably “unsupported” for the last year?

See where I’m coming from here? You’re catching us authors in a net to keep us here on Envato Market (and away from rising competitors) OR to revoke our exclusivity – so that you make even more $ off of us.
+1000

I’ve mentioned this a few months ago but unforunatelly it was not considered to make it optional: http://codecanyon.net/forums/thread/item-support-picking-up-where-we-left-off/176552?message_id=1273149&page=22#1273149
someone raised this in this thread too – but still unanswered/commented by envato :/

rgds

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themac
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I think I will set my items to “No Support” and mention that regardless of the No-Support page (pre)buyers can feel free to ask their questions as heretofore – it’s a bit like now where support is not mandataory but the users are free to ask (support)questions

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