Posts by themac

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themac
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what are your thoughts on non exclusive authors which offering their support system on their sites and just linked on envato to their support pages – why/how should they offering support through Envato if they sell/supporting anywhere else their non exclusive items?
are there any differences between support of exclusive and non exclusive items?

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themac
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Not sure if this is answered already: Can I give buyers support for the initial period, but still not sell the support packs?

not possible, so far??

2 months ago: http://codecanyon.net/forums/thread/item-support-picking-up-where-we-left-off/176552?message_id=1273149&page=22#1273149

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themac
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buyers can decide if the updates are useful for them or not – if not, just stay on the current version,
buyers could have the ability to download any version within one year after purchase/renewal

but envato won’t offer a payed renewal update system – stated in the support thread a few months ago

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themac
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most of the buyers will have questions within the first 6 month of their purchase – and inside this time frame they already have the “allowance” to get support witout any additional support packages
so basically I think there won’t be great changes

but btw. I’m no friend of the paid support packages and the support package price policy (I have some items lower $10) – would be more motivation for authors with paid updates – all of my items are currently updated a few times per year since years w/o any benifits ….

my 2 cents :)

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themac
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... PrestaShop 1.6 is released and people will start asking (current buyers) for a new update to v1.6… and for sure there will said: “I have extended support and I want version update” 8)
not only the owners of an extended support package could claim, the buyers with a < 6 month purchase date too :/

if this is meant with the included version updates

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themac
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Hi,

I think with the Simple Gallery Machine most of your requirements are fulfilled

rgds
mac

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themac
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thumb up :)

thx

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themac
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I have to think about it, It’s not really near to Vienna.

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themac
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any news on bringing the blockquote functionality in comments back?? (8 days ago) rgds
mac

Hi themac,

The blockquote functionality is back. Check it out and let me know if there are any issues.

For reference the different formatting scenarios for the Comments tab are captured in our style guide.

thank you :)

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