Posts by themepunch

45 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+6 more
themepunch says

To be honest we were really happy to get this feature, but now we are just fustrated.

We receive 1 Star Ratings and we don’t have any chance to answer or help our Customers. In 99% of the cases the solution is so simple ! And we have no chance to help, because there is no option to answer on the Review.

Even worse in one case the Customer bought the WP version instead of jQuery and since Envato did not answered yet on his mail, he gave us 1 Star. Really fair ;)

Please remove this feature, or make it better, since this way it is neither Customer and Author friendly.

:D

45 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+6 more
themepunch says

Damn…

45 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+6 more
themepunch says

Great ! Works perfectly now ! Thanks a lot for the quick fix.

45 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+6 more
themepunch says

Broncos 27 -17 but I am a Los Angeles Rams supporter…

ooh wait… yes I am old… ;)

45 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+6 more
themepunch says

We have the same issue. Our Portfolio comes in the wrong Order, and shows the oldest files first. Even some interaction can not change this. Order and Sorting seems to be broken.

Hope Envato can fix this quick, since customers visiting our Portfolio gets a wrong Impression !

45 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+6 more
themepunch says

Hi LovelessDesign,

what you are looking for is a Ken Burns type effect. Revolution Slider supports just that, check out the corresponding preview: http://www.themepunch.com/codecanyon/revolution_wp/kenburn.php

You might have to update to the latest version. If any questions persist, don’t hesitate to contact our support: http://themepunch.ticksy.com/

Best Regards,

ThemePunch

45 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+6 more
themepunch says

Better late than never ;) The rest of the Village People:

45 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+6 more
themepunch says

I recieved the following email:

Hi damojo,

Your swift withdrawal has been returned to us. The reason given by your bank is “The recipient bank has no USD correspondent bank they have EUR correspondent ” Could you please provide an alternate payment option?

We have been using these swift details successfully for months now. The issue is that our account themepunch already received money send via SWIFT to the same bank account. Another accounts thunderbuddies and beconcrete is missing its payment to this bank account but did not recieve any email yet. Bank transer details are identical across all 4 accounts!

We are just opening this post to speed support matters up a little as we don’t want to wait a couple of days for support to respond ;)

Any help from staff would be greatly appreciated!

Cheers, Damojo / ThemePunch / Thunderbuddies / BeConcrete

45 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+6 more
themepunch says

Thanks a lot for the quick help ! Zombies gone :) Life is nice !

Is there a quick solution to see which Tickets has been answered? Many tickets which has been answered due the Customer are not highlighted as “Response needed”, so we need to go always through all tickets to see if Ticket has been answered or not yet.

Thanks, & Cheers,

Krisztian

45 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+6 more
themepunch says

Hi Krisztian, if your zombie tickets are “blank pages” as mine, you can close them. It tooks a bit of firebug’s work to set the sidebar visible, but then you can close them ;)

yeah, some of those i could kill also this way. But i have a good amount of Zombies which i just can not eliminiate. Hope to get some feedbak from the devs soon :)

however thanks for your feedback ! Really appreciate it.

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