Posts by urbazon

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urbazon says


That is not an issue here, we know how to calculate that value. But the point is – why is it not shown already precalculated, like it was. Why hide it now?

This information will become available again soon, once the bigger backend financial changes are completed:


What’s missing from the statement is the gross number (which you’ve extrapolated backwards to get). It’s a bit complicated to explain, but that set of changes on the statement touches a bunch of bigger things at the back. So we’re busy working up the revised Statement page which will list it as well. Shouldn’t be too long!

Ahhh, okay :) I missed that quote from Collis… Where was it from, which topic?

Anyway, thanks for that explanation ;) Hopefully it indeed won’t take long :)

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urbazon says

It’s under the Make Money menu at the very top. The same link is at the bottom of the Earnings page (“Find out more about how to calculate your income and author fee.“).

That page has a slider where you can see the percentage (well it shows values based on $100 sale, so it’s pretty easy to see percent that way).

But anywho here is the PDF showing the percentage break down:

http://d2mdw063ttlqtq.cloudfront.net/resources/rates/envato_author_fee_schedule_(sept_2014).pdf Use this PDF and the “Total value” from your Earnings page.

That is not an issue here, we know how to calculate that value. But the point is – why is it not shown already precalculated, like it was. Why hide it now?

It’s not only the lack of information that worries me, but also a highly shady way of Envato’s acting lately.

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urbazon says

I still use the old percentage formula sometimes: If 3750 = 1%, and your equation starts at 50%, then for every 1% increase it goes up 3750. Subtract that number from your total and there you have it.

I know, I use that one as well, but it’s still ridiculous to calculate it manually each time… Especially because we used to have info displayed to us, and now it’s gone. It’s not like we’re requesting them to implement something from scratch…

Btw, why I don’t see Protest’s post (only in quote in LubosVolovar’s post)?

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urbazon says

Really, what’s the issue with this? Why the need for such a shady behavior on Envato’s part?

Both before AND after sudden change of perception of roles here on Envato, we had at least information about how much more we need to sell to reach new percentage of earnings. Why is it missing and what will you (Envato) do about it? Bring us our stats back! Please! :)

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urbazon says

Hey Urbazon,

You are correct, we recently brought on a few new reviewers. They have all been trained fully, but there’s always a short learning period that occurs for a few months, where new reviewers begin to understand our quality standards. Until everyone gets on the same page, there’s a small chance things can go awry.

It’s an inconvenience for you guys so I completely understand the frustration. When situations like these happen, I’d like to ask you to create a support ticket and send examples of files from a set that were approved, to compare against the files from that same set which weren’t.

If there’s a quick answer to the issue, I can provide it immediately. If we made a mistake, getting the information from you through the Support system will not only allow me to fix the issue, but also use it as a training source to help get the newer guys up to speed faster. :).

Thanks, Mark, for your reply.

As 3eka also mentions above, support is definitely not the ‘favorite’ place for us to go to, as it takes days (weeks?) to get response. Plus, I also don’t really feel like “spamming” already overwhelmed support.

But if I decide to contact support, what should I include exactly? Should I upload my rejected footage somewhere, and link the approved ones?

Anyway, I wish new reviewers a smooth learning curve, for the sake of us all :)

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urbazon says


Thanks for the feedback simonswiss & jonathan01 :) We’d like to keep this page simple to give the user a quick path forward to browsing, but I agree there’s more we could do here! I think we need to find a balance of some useful offerings to the user that doesn’t just replicate the home page.

Showing most recent and most popular covers just a fraction of the items which already have enough exposure as it is.

The majority of items are between those 2 types, and they get no exposure at all.

+1


Also, maybe in that list do not include items with ratings lower than 4 ( I think we can all agree that if an item has less than 4 stars there’s something wrong with it ).

No, please, don’t make anything that has to do with ratings. The whole ratings system is broken as is. There are other marketplaces here, beyond the ThemeForest, and ratings there are in a completely different context.

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urbazon says

I was pointed back to this thread by Doru, after I started another thread to discuss some inconsistency in the review process… If anybody is interested to have a constructive and productive discussion, feel free to check it out:

http://videohive.net/forums/thread/inconsistent-reviewing-practice/150492
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urbazon says

http://videohive.net/forums/thread/about-reviewers-review-process-and-rejected-threads/149305

Now I see your link. I know about that thread, but I don’t feel like it’s the appropriate thread to discuss this matter. The original point of that other thread is something totally different.

I am not pointing fingers, not talking about any specific reviewer. And I definitely don’t have a problem with my item being rejected for a valid reason (and it happens, of course). I just think that there are certain aspects of the reviewing practice that deserve some attention and improvements.

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urbazon says

If is about choosing what you can do I would go with point 1. If this thread is a debate about the review system there is one thread recently created where we can discuss this inconsistency.

I know my posts probably sound confusing, as I’m not a native English speaker. As I see there’s some confusion, I want to state that my post was not about choosing an action of the two mentioned above. Those were just examples.

You’re right in the second part of your post: I though we should discuss this inconsistency. I am aware that we have no capacity to do it all the way, because we are not familiar with the training techniques for new reviewers. But I noticed that the more reviewers are introduced, the more conflicts there are, which only suggests that many things in the review process are not strictly covered by guidelines and are instead left for reviewer to decide upon – which highly involves subjectivity, opinions and maybe even tastes and mood of the reviewer.

Again, please don’t take my comments as a rant. I am simply expressing what I observed and experienced in the past, going back many months, but seemingly increasing lately.

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urbazon says

I have to point out some things I’ve noticed recently. But, before I start, please note that this is not a rant nor whining, especially not against any particular reviewer. Just raising some (hopefully valid) points which should be addressed for the benefit of us all.

Because I upload a lot of files at once (“bulk” uploader :) ) I was able to notice some reviewing inconsistencies. There are different reviewers, and also quite a few new reviewers have been added in recent months. More than a few times I’ve had the experience to upload multiple footage clips from the same shooting session – different angles, different positions of the model, differences in settings, but same lighting, same camera/lens, same quality… you get the idea – and then I get most of the clips accepted and a few of them rejected with the reason that “this clip does not meet our standards for usable stock footage”. If somebody can explain this differently than differences in reviewers and reviewing process, I’d like to hear it.

The possible actions author can take in relation to this problem:
1) forget about it and upload the footage to some other website (competition) – not a win for Envato
2) be persistent and resubmit, hoping to “hit” some other reviewer – highly not recommended because it’s not allowed by Envato rules and also would introduce loss for Envato, because of unnecessary waste of time

I’d want to hear opinions of others. Is it only me who is bothered by this kind of practice, or do you also think something should be done to improve the experience?

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