Posts by vibeGirl

4 posts
  • Bought between 100 and 499 items
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  • Has been a member for 6-7 years
  • Referred between 1 and 9 users
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vibeGirl says

thank you, dnp_theme. WPScientist is correct; this is beyond basic customizations.

4 posts
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • Referred between 1 and 9 users
  • United States
vibeGirl says

I would like to replace the navigation on Source (http://themeforest.net/item/source-responsive-photography-wordpress-theme/3713299) with the navigation from Keres (http://themeforest.net/item/keres-fullscreen-photography-theme/discussion/3960542).

The author suggested posting for customization assistance.

Thanks!

4 posts
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • Referred between 1 and 9 users
  • United States
vibeGirl says
As a regular regular customer of themeforest, as well as multiple items from Kriesi (which are fantastic btw), I would love to see a forum where I can search for already solved problems rather than waiting for the author to have time to answer a question.

I don’t specialize in wordpress, so being able to purchase items here is wonderful. However they can be pretty complicated sometimes.

I’ve gone down this road with a few items. Searching pages and pages of other problems or bugs posted by other customers cause I try to be respectful of the authors time. Something to think about as well is that its not just a time sink for the authors, but the customers as well. I would much rather be making progress on the site rather than having to search by skimming comments or waiting on an email response.

I think streamlining author support with a forum would be great, and show significant improvement down the road with sales, even though it might take some legwork here and now. I personally would be more likely to purchase templates from authors with support forums.

Just thought I’d weigh in as a customer.

I totally agree… and couldn’t say it better myself! I tend to purchase from the authors who offer support (Kriesi and Epicera are among the best), and this is usually what makes my decision for me – if I can’t decide from two similar themes.

I also try to look through the comments section before emailing an author, but this can be time consuming and FRUSTRATING ! A support forum would be wonderful and efficient – for customers and authors.

4 posts
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • Referred between 1 and 9 users
  • United States
vibeGirl says

Username: vibeGirl

Favorite Song of All Time: Come Here Boy by Imogen Heap

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