Posts by whoathemes

43 posts
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has referred 50+ members
  • Has collected 50+ items on Envato Market
+2 more
whoathemes
says

Thank you Irfan.

This is a last bump :) Thanks again for those who already applied.

43 posts
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has referred 50+ members
  • Has collected 50+ items on Envato Market
+2 more
whoathemes
says

[Bump]

Still looking… Thanks a lot for those who already applied.

43 posts
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has referred 50+ members
  • Has collected 50+ items on Envato Market
+2 more
whoathemes
says

We’re looking a support staff member to join our team, average of 1-2 hours / day. This daily requirement could increase over time to 3-4 hours, so you’ll need to be open to increase the support time.

Job Description

  • Support would mostly be given via our external support forum but item comment area would also need to be monitored and responded.
  • The exact working hours are flexible, but 2 separate work sessions per day are mandatory.
  • You can work from anywhere.
  • Support will be offered for strictly our products from Envato Market (WordPress Themes).

Your Skills

  • You are very comfortable coding HTML & CSS and have at least some jQuery scripting knowledge.
  • You are good with PHP & WordPress.
  • You have used Firebug, Chromes Debugging Console or a similar tool for web development before.
  • Your written and spoken English is of a high standard.
  • You are always polite and patient.

Additional Qualifications

  • Previous experience supporting Envato authors is a plus.
  • Previous experience developing WordPress themes is a plus.

Payment

If you apply, make sure to let me know your expected monthly salary in US Dollar $. You will receive payment at the 15th of each Month, either via Payoneer, Paypal, Moneybookers (Skrill).

How to Apply

Please get in touch with us via the contact form on our profile page. Please be sure to include:

  • Your expected monthly salary in USD?
  • Details of your experience with WordPress?
  • Previous Jobs/Experience?
  • Where are you based?

Thank you all for your time.

Regards,
WhoaThemes

43 posts
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has referred 50+ members
  • Has collected 50+ items on Envato Market
+2 more
whoathemes
says

Thank you for your feedback about Payoneer and our in-network transfers (or card to card transfers). We do realize that there are some limitations to this system, especially for freelancers working together with other business partners, and are working to improve the system during 2015. I will make sure to update here and also on Payoneer’s social channels once I have additional information.

Thanks Nissim_Payoneer for considering this. I’m looking forward to see this solved. I’ve reached Payoneer about one month ago, regarding this problem, that I have to share (card to card payoneer transfer), I need to increase the transfer amount more than 1000 as it is now / day, and I had no success with that operator. I’ve told him in details that I’m an author on TF, that I have partners to pay, and I have to raise the max amount transfer / day, to not loose time and to not make them wait for beeing paid, but no success…

Regards

43 posts
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has referred 50+ members
  • Has collected 50+ items on Envato Market
+2 more
whoathemes
says

Thanks guys… I’ve already informed Envato about this and I’m waiting for their feedback.

43 posts
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has referred 50+ members
  • Has collected 50+ items on Envato Market
+2 more
whoathemes
says

Thank you guys, I think I’ll contact Envato.

43 posts
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has referred 50+ members
  • Has collected 50+ items on Envato Market
+2 more
whoathemes
says

I have a customer who got a refund and now wants help. He was very rude in our old discussions. There was sometimes a problem with envato, when the mail didn’t used to work (support tab) and he said to me, from the first message, that he want a refund. With all these, I’ve helped him to setup his site, he was posting on mail and themeforest in the same time same questions, and when all was ok, he asked the refund.

How normal is to still use my theme once he got the refund? Besides that, he needs support from my side. Envato should do something with this kind of buyers.

Now when he needs help, he want to pay me… no thanks…

43 posts
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has referred 50+ members
  • Has collected 50+ items on Envato Market
+2 more
whoathemes
says

I’ve read on forums about Nisim and I thought that I should contact him but since you’ve got no feedback from him, I won’t do it.

Let’s hope that somebaody from Envato staff will clarify this aspect. How can we withdraw the earnings to multiple Payoneer account?...This way will be very eficient for authors partnerships.

43 posts
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has referred 50+ members
  • Has collected 50+ items on Envato Market
+2 more
whoathemes
says

My partner wants to be paid in Payoneer. There is a card to card transfer Payoneer limit of $1000.

Today I’ve reached Payoneer live chat, we’ve discussed about half an hour trying to explain that guy how does it work, that we are partners on TF and I need to pay him outside TF, bla bla bla. Finally he understood and he sustained that there is no way to increase the limit more than 1000 and the only way is to transfer his part in his local bank account. Or I should withdraw the earnings in my local bank account and from there to make the transfers. We both don’t want this.

So, for now, I have to pay him three days with $1000 / day. If I’d have more partners like him, it will take from 5 to 10 days or more to make the transfers.

Themeforest should reach Payoneer and discuss about this aspect, and in consequence, should improve the withdrawal system otherwise our partners whould have to wait for their earnings a lot of days. Best way was an option to add multiple Payoneer addresses where we can withdraw different amounts depending of the agreements with our partners, as well as it work with the other withdrawal methods.


Don’t you think its Envato’s responsibility as well to suggest the right process to avoid the hindrances and headache of their authors? Ultimately we all doing these partnership for our as well as their advantage its not just me or you who earn its envato as well who earn money from us.

Regards

43 posts
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has referred 50+ members
  • Has collected 50+ items on Envato Market
+2 more
whoathemes
says

I’m sorry to hear this also. Hope you’ll get paid soon…

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