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GraficAndMedia says



I’m really liking the new design but the only issue I can see with it is the ‘View Portfolio’ button. I couldn’t instantly see the button because it merges with the background colours, etc. I think it would be better to have the colour of the marketplace you are on instead. Or an actual colour. :)

+1 same problem ahaha
+1

Yeah, please make this button blue!

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Anps says

I am getting blue coz of this blue it has to go! :)

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MSFX Moderator says

woah! why is activeden suddenly all blue :/ thought I was on GR for a second… how the heck am I supposed to know which marketplace i’m on :s :(

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SamBerson says

I am getting blue coz of this blue it has to go! :)

+1

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sevenspark Moderator says

Just an idea in the interest of better helping customers find support, what if we added a support button next to the comments count on the product page (the button would only appear if the author has opted into support)

The button would link to the proper location based on the author’s settings (item comments/external forum/contact form/etc).

Taking this a step further, perhaps before the product is purchased, the button would read “Ask a Question” – and this would link to either the item comments or the contact form (configurable by the author) to ask pre-purchase questions. Once the item is purchased, the button would link to the configured support area.

The support tab was a great addition, but I think a button right on the main product page that links directly to the support area would really help streamline customer-author interactions. What do you guys think? :)

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An-Themes says

^ +1!

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Minkki says


How can I download my own files with this new design?
in your dashboard, click on portfolio, then every item have a download link

Where is the download link??? Can’t see the portfolio options Grid and List anymore!!

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ruisfreitas says

Hello Envato, Thank you for your redesign, but:

Unfortunately your submission doesn’t meet our current minimum quality requirements for the category it was submitted to. Please consider taking some time to familiarize yourself with our current library and quality levels of popular items before resubmitting.

We appreciate your submission and look forward to seeing your future re-designs.

Cheers

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kriskorn says



How can I download my own files with this new design?
in your dashboard, click on portfolio, then every item have a download link
Where is the download link??? Can’t see the portfolio options Grid and List anymore!!

Yep, seems to be a bug. In Themeforest I have a list view and can download my item.
Requested a staff reply.

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gljivec says

@sevenspark nice one. Options 2 with presale question and then support button even better. If we go one step further when user buy item and click to support user purchase code and username can be in url, so we can then make automaticly registration for user or automaticly verification about purchase :)

Like: http://suport.com?user=xxx&code=xxx

If this is not some security risk.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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