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VectorMedia says



How can I download my own files with this new design?
in your dashboard, click on portfolio, then every item have a download link

Where is the download link??? Can’t see the portfolio options Grid and List anymore!!

Exactly, i want to know this too.

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Creattive says




How can I download my own files with this new design?
in your dashboard, click on portfolio, then every item have a download link

Where is the download link??? Can’t see the portfolio options Grid and List anymore!!

Exactly, i want to know this too.

wow, HUGE BUG there.

or better said: it is simplified now ;)

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sevenspark Moderator says

@sevenspark nice one. Options 2 with presale question and then support button even better. If we go one step further when user buy item and click to support user purchase code and username can be in url, so we can then make automaticly registration for user or automaticly verification about purchase :)

Like: http://suport.com?user=xxx&code=xxx

If this is not some security risk.

I think that would be awesome. That would make it so much easier for customers.

As you mentioned, there might be some sort of security risk – but if so then perhaps the license code could just be encrypted with a public key chosen by the author.

I mean ideally we’d eventually have some sort of single sign-on from Envato that we could use on our sites which would give external forums access to a list of purchases – this way the process would be entirely transparent to the customer. But I think this would be a great interim step! :)

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blimpage Envato team says

portfolio link needs to be blue, too, if you are going the “all clickable buttons are blue”-road like mentioned from one of the staff users before

I probably should’ve specified at the time – I’m not at all involved in the redesign (I’m on the Microlancer team!). Just offering my thoughts as a community member. :)

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justinfrench Envato team says

when using the back-function of my browser, it looks like the white color has changed. Windows 7, Chrome

Thanks, added to the epic list :)

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justinfrench Envato team says

How can I download my own files with this new design?

How did you previously do it? There were a few ways from memory. We should not have fundamentally changed or removed anything there, so sounds like a bug. Can you give us some more detail please?

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justinfrench Envato team says

Yep, seems to be a bug. In Themeforest I have a list view and can download my item. Requested a staff reply.

Confirmed, it’s a bug. Looking into it.

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justinfrench Envato team says

But! Make the view portfolio more visible and attention “grabber” as other co-authors already mentioned

We will.

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infortis says

The button would link to the proper location based on the author’s settings (item comments/external forum/contact form/etc).

The support tab was a great addition, but I think a button right on the main product page that links directly to the support area would really help streamline customer-author interactions. What do you guys think? :)

+1 Very good idea. From our experience many customers don’t know how to properly request for support because the “Support” tab is very small and can be easily overlooked.

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Septimus_fossett says

On the whole I really like the new design, but I always liked the clear colour branding for each marketplace.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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