30 posts
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Had an item that was trending
+6 more
ClientEngage
says




One issue I have run into quite a few times is that the license/purchase-box on item pages does not show up. Instead, the loading indicator shows-up indefinitely.
That’s not specifically related to the visual refresh but we’re definitely looking into this.

Cheers Justin,

Just checking whether anybody has taken a look? It happens quite often and, seeing it’s the purchase button, this is quite important to conversion – I’d imagine. :-) ... It happens on other pages, too, and affects the hover-previews.

Uncaught ReferenceError: $ is not defined main-a1a1386643f7018a89c3bd9c5dc143db.js:1
Uncaught TypeError: Cannot call method 'app' of undefined 4179837:87
Best wishes, ClientEngage

Hi @ClientEngage (and any others having trouble seeing the License/Purchase box)

I’m having some trouble reproducing this problem. From those errors it looks like one or two JS files aren’t loading properly for you. Are you able to give me a bit more information about the browser/OS versions you’re using?

And are you using any browser extensions (AdBlock etc) that might be blocking things?

If you’re savvy with browser dev tools (sounds like you might be if you can see those errors :) ) can you check the Network tab and see if there is anything having trouble loading?

I’d like to get to the bottom of this one ASAP, I’ll be watching this thread :)

Ben

Hi Ben,

Thanks for taking the time to get back. :-)

I just had a look again. Refreshing an item page several (!) times recreates this for me, although it appears to happen more often when simply browsing around.

Anyhow, I can only see 304 and 200 status codes – so everything loads properly. That said: when it doesn’t work then there’s a missing XHR request to the following: marketplace.net/bookmarks/states?item_ids[]={ITEMID}

So it looks like, sometimes, the request is not being initiated. Maybe an onload event problem or similar. Moreover, I do use an ad blocker – even if that is the culprit, I’d think it should still work since I’m not the only person using one. :-)

All the best, ClientEngage

565 posts Code is Poetry
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has referred 100+ members
  • Has collected 10+ items on Envato Market
+4 more
egemenerd
says

This button looks weird;

Google Chrome, Win8

757 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
+9 more
theAlThemist
says

I have the same problem with the license/purchase box.

Also the comments section doesn’t work properly. The submit button doesn’t seem to work (at least this is how it looks as nothing happens when I clicked it).

However, when you refresh the page, the answer I made to a client’s comment was there (doubled as I clicked submit button twice).

Also the textarea (class=”js-comment-new-reply-field flexible-textarea”) doesn auto expand to take the content. It stays a single line while typing.

Win 8.1 Pro/FireFox 27.0.1

536 posts
  • Has collected 1+ items on Envato Market
  • Member of the Envato Team
  • Located in Australia
  • Has been part of the Envato Community for over 3 years
+1 more
justinfrench
Envato team
says

Are previews broken on items too? Especially on the main page of each marketplace. Also looks like editing a post is broken too. It only shows the textbox with no layout.

Could you post a screenshot of both of these (along with the browser/os, etc).

118 posts
  • Has been part of the Envato Community for over 2 years
  • Has been a beta tester for an Envato feature
  • Sells items exclusively on Envato Market
Vlajki
says

Just a small detail: the spinning loader icon is still your old logo :)

536 posts
  • Has collected 1+ items on Envato Market
  • Member of the Envato Team
  • Located in Australia
  • Has been part of the Envato Community for over 3 years
+1 more
justinfrench
Envato team
says

Just a small detail: the spinning loader icon is still your old logo :)

Thanks, added to the list :)

132 posts Live. Love. ASAP
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Made it to the Authors' Hall of Fame
+6 more
liviu_cerchez
says

Mark as read button margin

.comments-search-controls__mark-all-read { margin-bottom: 15px; }

565 posts Code is Poetry
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has referred 100+ members
  • Has collected 10+ items on Envato Market
+4 more
egemenerd
says


Mark as read button margin
.comments-search-controls__mark-all-read { margin-bottom: 15px; }

One more;

2276 posts
  • Became a Top 20 Author of the Month
  • Had an item that became a weekly top seller
  • Created a helpful tool/app using the Envato API
  • Created a helpful tool/app for Envato Market users
+15 more
revaxarts
says

and

\\

only if you have a five digits value though :)

256 posts
  • Had an item that was trending
  • Won a Most Wanted contest
  • Has sold $10,000+ on Envato Market
  • Pulled off some great moustache to raise money or awareness for Movember Australia
+5 more
tips4design
says

and

\\

only if you have a five digits value though :)

I would be so annoyed to have my balance overflow its container :D

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