3 posts
  • Has been a member for 0-1 years
KKJack says

Hi Envato Team

We working together more 6 months and i got more 500 customers for Themeforest . But today why your team locked my account and don’t alert or wanring for “reason why my account lock????” .

today near 15th i cant login my account and don’t know may i can get my ref money last month ???? my Family need it .

I did submit ticket to Envato . I look forward to hearing from you.

3007 posts
  • Exclusive Author
  • Beta Tester
  • Envato Studio (Microlancer) Beta Tester
  • Sold between 1 and 100 dollars
  • Has been a member for 4-5 years
  • Bought between 50 and 99 items
  • United States
TNL3542 says

Hi Envato Team

We working together more 6 months and i find more 500 customers for Themeforest . but today why your team locked my account and don’t alert or wanring for “reason why my account lock????” .

today near 15th i cant login my account and don’t know may i can get my ref money last month ???? my family need it .

I did submit ticket to Envato . I look forward to hearing from you.

you might also copy down your ticket number and tweet it over on twitter for envato support https://twitter.com/envato_support you might get a faster responce

3 posts
  • Has been a member for 0-1 years
KKJack says


Hi Envato Team

We working together more 6 months and i find more 500 customers for Themeforest . but today why your team locked my account and don’t alert or wanring for “reason why my account lock????” .

today near 15th i cant login my account and don’t know may i can get my ref money last month ???? my family need it .

I did submit ticket to Envato . I look forward to hearing from you.
you might also copy down your ticket number and tweet it over on twitter for envato support https://twitter.com/envato_support you might get a faster responce

Thank you very much TNL3542

3007 posts
  • Exclusive Author
  • Beta Tester
  • Envato Studio (Microlancer) Beta Tester
  • Sold between 1 and 100 dollars
  • Has been a member for 4-5 years
  • Bought between 50 and 99 items
  • United States
TNL3542 says



Hi Envato Team

We working together more 6 months and i find more 500 customers for Themeforest . but today why your team locked my account and don’t alert or wanring for “reason why my account lock????” .

today near 15th i cant login my account and don’t know may i can get my ref money last month ???? my family need it .

I did submit ticket to Envato . I look forward to hearing from you.
you might also copy down your ticket number and tweet it over on twitter for envato support https://twitter.com/envato_support you might get a faster responce
Thank you very much TNL3542

no problem and good luck

5327 posts
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly helped protect Envato Market against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+9 more
KingDog Staff says

As mentioned, Support will be handling this for you. Replies will be coming through your ticket. Thanks!

by
by
by
by
by
by