3 posts
  • Has been part of the Envato Community for over 1 year
KKJack says

Hi Envato Team

We working together more 6 months and i got more 500 customers for Themeforest . But today why your team locked my account and don’t alert or wanring for “reason why my account lock????” .

today near 15th i cant login my account and don’t know may i can get my ref money last month ???? my Family need it .

I did submit ticket to Envato . I look forward to hearing from you.

3015 posts
  • Has sold $1+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
+2 more
TNL3542 says

Hi Envato Team

We working together more 6 months and i find more 500 customers for Themeforest . but today why your team locked my account and don’t alert or wanring for “reason why my account lock????” .

today near 15th i cant login my account and don’t know may i can get my ref money last month ???? my family need it .

I did submit ticket to Envato . I look forward to hearing from you.

you might also copy down your ticket number and tweet it over on twitter for envato support https://twitter.com/envato_support you might get a faster responce

3 posts
  • Has been part of the Envato Community for over 1 year
KKJack says


Hi Envato Team

We working together more 6 months and i find more 500 customers for Themeforest . but today why your team locked my account and don’t alert or wanring for “reason why my account lock????” .

today near 15th i cant login my account and don’t know may i can get my ref money last month ???? my family need it .

I did submit ticket to Envato . I look forward to hearing from you.
you might also copy down your ticket number and tweet it over on twitter for envato support https://twitter.com/envato_support you might get a faster responce

Thank you very much TNL3542

3015 posts
  • Has sold $1+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
+2 more
TNL3542 says



Hi Envato Team

We working together more 6 months and i find more 500 customers for Themeforest . but today why your team locked my account and don’t alert or wanring for “reason why my account lock????” .

today near 15th i cant login my account and don’t know may i can get my ref money last month ???? my family need it .

I did submit ticket to Envato . I look forward to hearing from you.
you might also copy down your ticket number and tweet it over on twitter for envato support https://twitter.com/envato_support you might get a faster responce
Thank you very much TNL3542

no problem and good luck

6127 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog Envato team says

As mentioned, Support will be handling this for you. Replies will be coming through your ticket. Thanks!

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by