3 posts
  • 1 Year of Membership
KKJack
says

Hi Envato Team

We working together more 6 months and i got more 500 customers for Themeforest . But today why your team locked my account and don’t alert or wanring for “reason why my account lock????” .

today near 15th i cant login my account and don’t know may i can get my ref money last month ???? my Family need it .

I did submit ticket to Envato . I look forward to hearing from you.

3042 posts
  • Author Level 1
  • Collector Level 3
  • Exclusive Author
  • Beta Tester
+2 more
TNL3542
says

Hi Envato Team

We working together more 6 months and i find more 500 customers for Themeforest . but today why your team locked my account and don’t alert or wanring for “reason why my account lock????” .

today near 15th i cant login my account and don’t know may i can get my ref money last month ???? my family need it .

I did submit ticket to Envato . I look forward to hearing from you.

you might also copy down your ticket number and tweet it over on twitter for envato support https://twitter.com/envato_support you might get a faster responce

3 posts
  • 1 Year of Membership
KKJack
says


Hi Envato Team

We working together more 6 months and i find more 500 customers for Themeforest . but today why your team locked my account and don’t alert or wanring for “reason why my account lock????” .

today near 15th i cant login my account and don’t know may i can get my ref money last month ???? my family need it .

I did submit ticket to Envato . I look forward to hearing from you.
you might also copy down your ticket number and tweet it over on twitter for envato support https://twitter.com/envato_support you might get a faster responce

Thank you very much TNL3542

3042 posts
  • Author Level 1
  • Collector Level 3
  • Exclusive Author
  • Beta Tester
+2 more
TNL3542
says



Hi Envato Team

We working together more 6 months and i find more 500 customers for Themeforest . but today why your team locked my account and don’t alert or wanring for “reason why my account lock????” .

today near 15th i cant login my account and don’t know may i can get my ref money last month ???? my family need it .

I did submit ticket to Envato . I look forward to hearing from you.
you might also copy down your ticket number and tweet it over on twitter for envato support https://twitter.com/envato_support you might get a faster responce
Thank you very much TNL3542

no problem and good luck

6839 posts
  • Envato Team
  • 5 Years of Membership
  • Canada
  • Envato Live Participant
+13 more
KingDog
Envato team
says

As mentioned, Support will be handling this for you. Replies will be coming through your ticket. Thanks!

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