362 posts
  • Has sold $1,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 1 year
+2 more
CubeSounD
says

This affects mostly the authors that offer support ( themes, code etc. ) – not much change for the audiojunglers I guess …

46 posts
  • Won a Most Wanted contest
  • Has sold $1,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 1 year
+3 more
WPFOX
says

Thanks Envato, keep it up :D

77 posts
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
  • Taught a course or tutorial on Tuts+
+4 more
azyrusmax
says

My team is not seeing comments people post. Any thoughts if this is actually live or what might be happening with this? Anyone else have this problem?

77 posts
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
  • Taught a course or tutorial on Tuts+
+4 more
azyrusmax
says

Does the team member see the comment on my items on their dashboard? I have a new envato user for the support team, but they do not see the comments in their dashboard.

+1

15 posts
  • Sells items exclusively on Envato Market
  • Has sold $10,000+ on Envato Market
  • Located in Canada
  • Has referred 10+ members
+2 more
ThemeSplat
says

Great! Very useful feature ! Dave

19 posts
  • Sells items exclusively on Envato Market
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 1+ items on Envato Market
+1 more
cr1000
says

Great Idea :)

1735 posts Building the Web.
  • Has been a beta tester for an Envato feature
  • Sells items exclusively on Envato Market
  • Has sold $250,000+ on Envato Market
  • Had an item featured on Envato Market
+7 more
ZoomIt
says

I receive no email on the support person’s email account even if I enabled in my profile

Team comment notifications Send me an email when someone comments on one of my team items

and I have enabled in my support person account

Send me an email when someone comments on one of my items
Team comment notifications Send me an email when someone comments on one of my team items
200 posts straight to the art designs
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Has referred 200+ members
+9 more
arrowthemes
says


Does the team member see the comment on my items on their dashboard? I have a new envato user for the support team, but they do not see the comments in their dashboard.
+1

+1

7 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 200+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 1+ items on Envato Market
+1 more
matchthemes
says

Really great feature. You’re doing an awesome job!

31 posts
  • Made it to the Authors' Hall of Fame
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has referred 100+ members
+5 more
iwthemes
says

Wow! This is great news! Thank you very much! :D

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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