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eony
says

It’s weird to be added to some random teams without any sort of approval…

This could be a problem for popular authors :)

But This is very useful both authors and customers for better support. :sunglasses:

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Pixelworkshop
says



It’s weird to be added to some random teams without any sort of approval…
lol yeah there should be an approval process involved

You’re mine now.

Great, great feature, guys.

:)

That’s a nice feature for sure.

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ZoomIt
says

I receive no email on the support person’s email account even if I enabled in my profile
Team comment notifications Send me an email when someone comments on one of my team items

and I have enabled in my support person account

Send me an email when someone comments on one of my items
Team comment notifications Send me an email when someone comments on one of my team items
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ThemeRox
says

Exactly what we are looking for :) Thanks man.

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ThemeBeans
says

This is innovational thinking here. I like where this is going for sure.

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ZoomIt
says

I receive no email on the support person’s email account even if I enabled in my profile

Team comment notifications Send me an email when someone comments on one of my team items

and I have enabled in my support person account

Send me an email when someone comments on one of my items
Team comment notifications Send me an email when someone comments on one of my team items
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DOTonPAPER
says

So any news when the addressed issues will be solved? I had really high hopes regarding this feature but all it does, the only thing it does, is to add a label in comments if a team member answers one of your comments.

Just a reminder:

1. You need a verification process when adding a team member.
2. The team member is not receiving notifications regarding new comments.
3. The team member does not see in his dashboard the new comments. He will need to search on each product’s comments section, like before.
4. The comments are not marked as read. I will have to do it, like before.

I’m not sure what was the point of this update.

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iHelp
says

I’m not sure what was the point of this update.

?! It was not possible to directly reply to comments on other people’s items before “author teams” happened.

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DOTonPAPER
says


I’m not sure what was the point of this update.
?! It was not possible to directly reply to comments on other people’s items before “author teams” happened.

You are right, I don’t know why I was under the impression that you could … but is still useless without notifications working (or are they working and I’m doing something wrong).

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justinfrench
Envato team
says



I’m not sure what was the point of this update.
?! It was not possible to directly reply to comments on other people’s items before “author teams” happened.
You are right, I don’t know why I was under the impression that you could … but is still useless without notifications working (or are they working and I’m doing something wrong).

Missing email notifications must be some kind of bug, we’ll look into it. Totally agree we’ll need to do some work on the dashboard as well :)

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