6 posts
  • Has been part of the Envato Community for over 1 year
  • Sells items exclusively on Envato Market
simpaulguy says

Great feature. Well done!

267 posts WordPress Theme Devoloper
  • Has been part of the Envato Community for over 6 years
  • Has referred 1+ members
  • Has sold $250,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+6 more
kayapati says

Great featured this is what I am looking for long back, well done and keep it up.

170 posts
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+5 more
ait says

This release focuses on authors getting help from their support staff when dealing with comments. We’ve got very long lists of other improvements I hope we can get to soon. “Mark all as read” is a feature on the comments dashboard, and the dashboard only shows comments for your items, so there’s room for improvement there, but also no risk of one team member hiding a bunch of important comments from the author.

It’s definitely a brilliant feature for sure, another team member can help with pre-sale questions which is perfect. What I’m saying is that it’s not a full replacement for a dedicated support system. I think everybody with hundreds of support questions a day will agree with me. Question is if customers will get it too.

31 posts
  • Located in Romania
george-olaru says

I think there is a small glitch between replies:

1678 posts Building the Web.
  • Has been a beta tester for an Envato feature
  • Sells items exclusively on Envato Market
  • Has sold $250,000+ on Envato Market
  • Had an item featured on Envato Market
+7 more
ZoomIt says

Great, long awaited feature!

Now waiting the first item comment to see if the notification comes on my support person’s mail.

I have enabled on his account ->

Team comment notifications Send me an email when someone comments on one of my team items

Would it be enough ?

I want just him to receive notification, not me ( on my mail )

1745 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
+2 more
gbs says

Hey @stewboon, this is a very promising feature. My question: If a buyer send a PM to “Author Team”, would the also be a link for this Author Team member to verify if the sender was actually a buyer or not ?

411 posts
  • Located in Madagascar
  • Has sold $40,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Helped several times protecting Envato Market against copyright violations
+6 more
metrothemes says

Great feature.

941 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $5,000+ on Envato Market
  • Located in Canada
  • Has collected 10+ items on Envato Market
+3 more
graphicmind says

Haha stuff’s really changing around here :)

746 posts Theme20.com
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Elite Author: Sold more than $75,000 on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+9 more
T20 says

Thanks great feature!

497 posts
  • Has been part of the Envato Community for over 2 years
  • Located in Austria
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
+1 more
iHelp says

Interesting!

by
by
by
by
by
by