1743 posts Building the Web.
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ZoomIt
says

I made an update to the preview of an item and now ( again ) the LIVE PREVIEW button is not showing :(

149 posts
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+4 more
Jason
Envato team
says

Code monkeys are looking at it now. Should be sorted today.

2529 posts
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JeffreyWay
says

Hey guys – Just a note that I officially have a ticket in for the devs. I’ll keep you posted here, and on Twitter.

Sorry for the troubles! We’ll get everything sorted out ASAP .

154 posts quanticalabs.com
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QuanticaLabs
says
the only problem i’m having now is that the 590×300 preview image is not the one I had before but instead is being pulled from the 1st image of the list of screenshots. Should I just update my item with a new preview image to fix it?

I’m having the same problem. Will it be fixed soon? Or should I update my files, placing preview image as 1st image of the screenshots list?

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webtako
says
I’m having the same problem. Will it be fixed soon? Or should I update my files, placing preview image as 1st image of the screenshots list?

I uploaded the 590×300 image again and placing that same image as the first screenshot just in case, and it works.

Not sure if placing it as the 1st screenshot is needed but i did it anyways.

154 posts quanticalabs.com
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QuanticaLabs
says
I uploaded the 590×300 image again and placing that same image as the first screenshot just in case, and it works.

I did the same and it works. Thanks

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JeffreyWay
says

Hey guys – I’m going to file a ticket on this right now. You’re both correct; it seems that the system is using the first photo in the screenshots zip file as the item page image, rather than the dedicated option.

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designcise
says

ok seems like the preview image issue is fixed .. now how about the other one?

i updated one of my files when this whole thing was going on, and the live preview for that one isn’t showing, so should i re-upload the file?

1820 posts
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plugindistrict
says
Hope you guys figure out what the bug is. It’s been down for me since late Monday night. I think the preview image now is pulling the 1st screenshot from the item’s screenshot zip, at least for my items. I was hoping to get more exposure too for featured author this week since all my files are in the javascript section.

I think they should feature you again once the bug is fixed.

606 posts
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designcise
says
ok seems like the preview image issue is fixed .. now how about the other one? i updated one of my files when this whole thing was going on, and the live preview for that one isn’t showing, so should i re-upload the file?

anyone??

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