- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 1-2 years
- Microlancer Beta Tester
- Sold between 10 000 and 50 000 dollars
- United Kingdom
Has it really come to this? Do we really have to start pasting our ticket ID in the forums to actually get a response?
SBZ-490-86913
- Envato Staff
- Community Ambassador
- Has been a member for 0-1 years
- Bought between 1 and 9 items
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Referred between 1 and 9 users
- Helped protect Envato Marketplaces against copyright violations
- Brazil
- Microlancer Beta Tester
Hi Jaynesh, just wanted to let you know that your ticket has been replied to. Thanks.
- United States
- Sold between 250 000 and 1 000 000 dollars
- Has been a member for 5-6 years
- Referred between 100 and 199 users
- Bought between 100 and 499 items
- Author was Featured
- Microlancer Beta Tester
- Exclusive Author
Jaynesh said
Has it really come to this? Do we really have to start pasting our ticket ID in the forums to actually get a response? SBZ-490-86913
No you can tweet it also.
But seriously though, it does seem to be such a recurring issue these days, I now even have buyers who email me asking what to do to get support responses – Envato your house needs some staff.
- Austria
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 1-2 years
- Microlancer Beta Tester
I’m used to waiting an average of seven days to get a reply without getting too nervous. It’s like you order something, forget about it because it took so long and then be happily surprised as the package arrives 
Well, they have my application on their desks 
They just hired two afaik.
- Exclusive Author
- Has been a member for 0-1 years
Could you, please, also have a quick look at #JNN-463-15685? Thank you very much!
