(Locked) (Solved) 3 days and still no response from envato support.

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Jaynesh
says

Has it really come to this? Do we really have to start pasting our ticket ID in the forums to actually get a response?

SBZ-490-86913

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Dzinc
says

Hi Jaynesh, just wanted to let you know that your ticket has been replied to. Thanks.

2792 posts Bird is the word..
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jonathan01
says

Has it really come to this? Do we really have to start pasting our ticket ID in the forums to actually get a response? SBZ-490-86913

No you can tweet it also.

But seriously though, it does seem to be such a recurring issue these days, I now even have buyers who email me asking what to do to get support responses – Envato your house needs some staff.

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iHelp
says

I’m used to waiting an average of seven days to get a reply without getting too nervous. It’s like you order something, forget about it because it took so long and then be happily surprised as the package arrives :)

Well, they have my application on their desks :bashfulcute:
They just hired two afaik.

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snpthms
says

Could you, please, also have a quick look at #JNN-463-15685? Thank you very much!

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