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ChristineWilde
Envato team
says

The poll idea is a good way to get feedback. Try sending it via a newsletter or host it on your support forum so only your customers will answer.

Yeah I do like the idea of a poll. I will install a support forum on my site this week as well. :)

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purethemes
says


Don’t worry about it. 3 stars would be worrying, but 4 is good
IMHO : 4 stars = fail.

You’re right, I can see many failures here http://themeforest.net/category/wordpress?sort_by=sales_count&page=1&categories=wordpress with themes sold more times than your total sales

and here http://themeforest.net/author/top_authors what a bunch of losers! ;)

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OrangeIdea
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Don’t worry about it. 3 stars would be worrying, but 4 is good
IMHO : 4 stars = fail.

You’re right, I can see many failures here http://themeforest.net/category/wordpress?sort_by=sales_count&page=1&categories=wordpress with themes sold more times than your total sales

and here http://themeforest.net/author/top_authors what a bunch of losers! ;)

I saw that. 1st place = 5 stars. TOP seller = 5 star. 4 stars = good(not perfect), not perfect = fail => 4 = fail.
And do not talk about losers. Do not compare red with salt ;)

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sevenspark
Moderator
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@OrangeIdea, 3 of the top 4 authors have 4 stars overall. readactor and purethemes’ point is that your calling them failures is offensive, and it comes off as arrogant. It’s one thing to say that you shoot for 5 stars for your own items – that’s great! It’s another to suggest other authors are failing for having 4 stars – which does not necessarily mean an item isn’t great. There are a lot of factors that affect ratings, especially at the volumes at which those authors sell. Clearly, those top authors have had huge success and are not failing by any standard.

I doubt you meant to offend anyone, but try to be polite and show respect toward your fellow authors :) Thanks!

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OrangeIdea
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@sevenspark Well good, I agree with you and with your arguments. MHO = My fail )

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virtuti
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I saw that. 1st place = 5 stars. TOP seller = 5 star. 4 stars = good(not perfect), not perfect = fail => 4 = fail.
And do not talk about losers. Do not compare red with salt ;)

“He laughs best who laughs last.”

69 posts Siiimple
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Siiimple
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Don’t worry about it. 3 stars would be worrying, but 4 is good
IMHO : 4 stars = fail.

You’re right, I can see many failures here http://themeforest.net/category/wordpress?sort_by=sales_count&page=1&categories=wordpress with themes sold more times than your total sales

and here http://themeforest.net/author/top_authors what a bunch of losers! ;)
I saw that. 1st place = 5 stars. TOP seller = 5 star. 4 stars = good(not perfect), not perfect = fail => 4 = fail.
And do not talk about losers. Do not compare red with salt ;)

I don’t have any facts (other than basic observation) to support this – but it seems a lot easier to get 5 stars for HTML templates than it is for WordPress templates. Perhaps this is due to the fact that WordPress templates are significantly more technical than basic HTML templates. It seems like your portfolio, however successful, is primarily consisting of HTML templates. Keep creating WordPress themes and you will see a few 4 star (fail?) ratings. Ask Orman Clark. :) According to your standard, he has several themes which are failures.

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Smartik
says


I saw that. 1st place = 5 stars. TOP seller = 5 star. 4 stars = good(not perfect), not perfect = fail => 4 = fail.
And do not talk about losers. Do not compare red with salt ;)
“He laughs best who laughs last.”

+100

And here’s another reason for a review system. To let user leave a comment when rate an item.

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CLINE123
says


Don’t worry about it. 3 stars would be worrying, but 4 is good
IMHO : 4 stars = fail.
I would respectfully like to disagree. As a buyer 4 or 5 stars mean the same to me. I rate a theme 4 stars if it’s good and if I never had to ask for help from the author and I reserve the extra star for the author who gives me good support. By support I mean genuine support questions when I’m really banging my head against the wall and not to ask how to change the logo.

I also agree with an earlier comment that buyers generally look at the theme comments first to gauge the author’s support (or lack thereof) then look at the stars. Good support + 4 stars is exactly the same to me as good support + 5 stars. A theme with 3 stars or less NEVER gets looked at by me and I don’t care how undeserving of it the theme is, I can’t afford to take the chance to learn the truth when I have clients’ sites in my charge.

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OrangeIdea
says



Don’t worry about it. 3 stars would be worrying, but 4 is good
IMHO : 4 stars = fail.
I would respectfully like to disagree. As a buyer 4 or 5 stars mean the same to me. I rate a theme 4 stars if it’s good and if I never had to ask for help from the author and I reserve the extra star for the author who gives me good support. By support I mean genuine support questions when I’m really banging my head against the wall and not to ask how to change the logo. I also agree with an earlier comment that buyers generally look at the theme comments first to gauge the author’s support (or lack thereof) then look at the stars. Good support + 4 stars is exactly the same to me as good support + 5 stars. A theme with 3 stars or less NEVER gets looked at by me and I don’t care how undeserving of it the theme is, I can’t afford to take the chance to learn the truth when I have clients’ sites in my charge.

hm… I thought customers give 4 stars if they do not like something…will know…

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