- Sold between 250 000 and 1 000 000 dollars
- Community Moderator
- Author was Featured
- Item was Featured
- Bought between 50 and 99 items
- Referred between 1000 and 1999 users
- Has been a member for 3-4 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
Just a heads-up for anyone who didn’t notice: thread was started 9 months ago 
It’s still relevant 
- Sold between 250 000 and 1 000 000 dollars
- Community Moderator
- Author was Featured
- Item was Featured
- Bought between 50 and 99 items
- Referred between 1000 and 1999 users
- Has been a member for 3-4 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
Prothemeus said
It’s still relevant![]()
I don’t disagree, but the responses addressing Christine specifically are a probably a bit unnecessary 
sevenspark said
Prothemeus saidI don’t disagree, but the responses addressing Christine specifically are a probably a bit unnecessary
It’s still relevant![]()
![]()
Thread came up and i just asked a relevant (or not so) question. that’s it 
- Envato Staff
- Reviewer
- Community Moderator
- United Kingdom
- Sold between 10 000 and 50 000 dollars
- Won a Competition
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Gold Mo Grower
- Author had a File in an Envato Bundle
CanYigit said
Maybe not so relevant but Christine i saw on one of your theme you asked your customers to contact with you if they’re thinking to rate the item below 5 stars. I was just wondering has anyone contacted you and stated any reasons and so on?
Hi CanYigit, I haven’t had anyone get in contact and specifically say they want to rate it less than 5 stars. I have had buyers threaten me with a below 5 star rating if I didn’t customise the theme for them. There are some very rude people out there and they don’t seem to understand we work around the clock fixing bugs and answering support questions.
ChristineWilde said
[...] I have had buyers threaten me with a below 5 star rating if I didn’t customise the theme for them. [...]
Conclusions:
1. Some people are jerks.
2. Rating system needs improvements.

Dream-Theme said
ChristineWilde said
[...] I have had buyers threaten me with a below 5 star rating if I didn’t customise the theme for them. [...]Conclusions:
1. Some people are jerks.
2. Rating system needs improvements.
![]()
Ha-ha, it’s so true 
ChristineWilde said
CanYigit saidHi CanYigit, I haven’t had anyone get in contact and specifically say they want to rate it less than 5 stars. I have had buyers threaten me with a below 5 star rating if I didn’t customise the theme for them. There are some very rude people out there and they don’t seem to understand we work around the clock fixing bugs and answering support questions.
Maybe not so relevant but Christine i saw on one of your theme you asked your customers to contact with you if they’re thinking to rate the item below 5 stars. I was just wondering has anyone contacted you and stated any reasons and so on?
That’s just sad. Especially when customers use it as a threat. I was just wondering if that helps. We are all facing that kinds of situations. Well, good luck to all of us
Hi 
I totally agree with Dream-Theme, some people are jerks, master jerks hahahahaha
The rating system MUST be improved, but this probably will be a slow change since I think it’ll need be developed, tested, tested and when we talk about a +2 mi items, isn’t so easy as it looks hahahaha
But if you provide good support, you’ll probably have 4-5 stars in almost of your items, but you need to work hard 
Regards, Rafael
Does anyone has any idea if Envato considers making the so important changes in the rating system in the near future?
