3535 posts
  • Power Elite Author
  • Author Level 12
  • Trendsetter
  • United States
+13 more
sevenspark
Moderator
says

Just a heads-up for anyone who didn’t notice: thread was started 9 months ago :)

267 posts What we do in life, echoes in eternity!
  • Affiliate Level 3
  • Author Level 8
  • Collector Level 4
  • Weekly Top Seller
+3 more
Prothemeus
says

It’s still relevant ;)

3535 posts
  • Power Elite Author
  • Author Level 12
  • Trendsetter
  • United States
+13 more
sevenspark
Moderator
says

It’s still relevant ;)

I don’t disagree, but the responses addressing Christine specifically are a probably a bit unnecessary :)

24 posts
  • Affiliate Level 1
  • Author Level 5
  • Collector Level 3
  • 4 Years of Membership
+1 more
CanYigit
says


It’s still relevant ;)
I don’t disagree, but the responses addressing Christine specifically are a probably a bit unnecessary :)

Thread came up and i just asked a relevant (or not so) question. that’s it :)

1276 posts
  • Affiliate Level 4
  • Author Level 6
  • Collector Level 3
  • Community Superstar
+20 more
ChristineWilde
Envato team
says

Maybe not so relevant but Christine i saw on one of your theme you asked your customers to contact with you if they’re thinking to rate the item below 5 stars. I was just wondering has anyone contacted you and stated any reasons and so on?

Hi CanYigit, I haven’t had anyone get in contact and specifically say they want to rate it less than 5 stars. I have had buyers threaten me with a below 5 star rating if I didn’t customise the theme for them. There are some very rude people out there and they don’t seem to understand we work around the clock fixing bugs and answering support questions.

972 posts
  • Power Elite Author
  • 4 Years of Membership
  • Author Level 13
  • Trendsetter
+9 more
Dream-Theme
says

[...] I have had buyers threaten me with a below 5 star rating if I didn’t customise the theme for them. [...]

Conclusions:

1. Some people are jerks.

2. Rating system needs improvements.

:)

128 posts I know Chuck
  • Elite Author
  • Author Level 8
  • 5 Years of Membership
  • Exclusive Author
+5 more
kotofey
says


[...] I have had buyers threaten me with a below 5 star rating if I didn’t customise the theme for them. [...]

Conclusions:

1. Some people are jerks.

2. Rating system needs improvements.

:)

Ha-ha, it’s so true :)

24 posts
  • Affiliate Level 1
  • Author Level 5
  • Collector Level 3
  • 4 Years of Membership
+1 more
CanYigit
says


Maybe not so relevant but Christine i saw on one of your theme you asked your customers to contact with you if they’re thinking to rate the item below 5 stars. I was just wondering has anyone contacted you and stated any reasons and so on?
Hi CanYigit, I haven’t had anyone get in contact and specifically say they want to rate it less than 5 stars. I have had buyers threaten me with a below 5 star rating if I didn’t customise the theme for them. There are some very rude people out there and they don’t seem to understand we work around the clock fixing bugs and answering support questions.

That’s just sad. Especially when customers use it as a threat. I was just wondering if that helps. We are all facing that kinds of situations. Well, good luck to all of us

154 posts WordPress Wizard
  • Weekly Top Seller
  • Elite Author
  • Featured Author
  • Featured Item
+6 more
CODE9RS
says

Hi :)

I totally agree with Dream-Theme, some people are jerks, master jerks hahahahaha

The rating system MUST be improved, but this probably will be a slow change since I think it’ll need be developed, tested, tested and when we talk about a +2 mi items, isn’t so easy as it looks hahahaha

But if you provide good support, you’ll probably have 4-5 stars in almost of your items, but you need to work hard :)

Regards, Rafael

21 posts
  • Bulgaria
  • Elite Author
  • 3 Years of Membership
  • Author Level 7
+3 more
Unifato
says

Does anyone has any idea if Envato considers making the so important changes in the rating system in the near future?

by
by
by
by
by
by