I am writing this to envento support but no one is helping me i am facing the problem since 20 days but i don’t no where is support team is they alive please help me i am facing the error 405 not allowed nginx. I have also change the name of files also make the new account but still facing this error this is my last message if no body help me then i will never use your website ever and never buy or sell on your website because of poor support team help.
Hi faisalbaqir, I’m sorry to hear you are having trouble. Please be so kind to explain in detail what exactly is happening, and if possible, post a screenshot, so we can better understand the issue. Thanks.
Thanks God some one is helping me
I am facing this problem since 20 days when i click the tab upload its give me the error 405 not allowed nginx i have already send the screen shots i am sending again thanks
use firefox, should work
got the same issue when I’ve used chrome
So you are trying to upload an item to the marketplaces, but after you click the Upload button to submit the file, the mentioned 405 not allowed nginx error appears?
If you have already contacted support, just post your ticket ID here in this thread, and/or tweet your ticket ID to @envato_support requesting urgency. Hopefully it can help speed up the process. Let us know if everything works out. Good luck.
In most case users try to upload your demo but you need to upload screenshots i.e this field has size limit and produce this error.
I have already contact support team but no success yet till 20 days and they reply me once in a week here is my ticket number #GZJ-691-22283, and i have also tried different browser’s like Google chrome, Firefox, Internet Explorer and also change the file name’s but no success please check these screenshots of my file’s thankshttp://rootsivyintschools.edu.pk/screenschots/1.jpg http://rootsivyintschools.edu.pk/screenschots/2.jpg http://rootsivyintschools.edu.pk/screenschots/3.jpg http://rootsivyintschools.edu.pk/screenschots/4.jpg http://rootsivyintschools.edu.pk/screenschots/5.jpg
faisalbagir what size is your themepreview.zip file ? Do not upload your demo here , only jpg images are allowed or you get error.
I think that’s the point, i am using html files with image’s in Themepreview and in main file i am using html without images, please guide me in theme preview i can only use the image’s used in html or html’s complete page image only.
thanks for your response and catch my error