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krafti
says

are these buyers scammers or they just don’t read the description ? few days ago one of my buyers emails me asking how to open the psd file he bought with microsoft office…

oh man… too bad :D i tried to find out what happend at my past sale reversals or paypal frauds, but you get no real information. envato locked their accounts for a reason. i hope there will be a way soon to protect the designer here. i got no sale reversals this month.

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JRChild
says

I had someone emailing asking how to load a Photoshop action into Illustrator!!!


1 reversal for me today.

are these buyers scammers or they just don’t read the description ? few days ago one of my buyers emails me asking how to open the psd file he bought with microsoft office…

this reversal thing is damaging authors badly IMO. those people get the money back and keep the goods too.
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thenewage
says

Will the main problem is always Fraud Some buyers buy items with hacked paypal account or cc And they published the item for free on the piracy websites and we get screwed twice first because our item been published for free second when the paypal account victim found out he ask for refund and there you go. and there’s nothing you can do about it “And Sorry For my stupid english”

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vinirama
says

if it’s possible if buyer still got the items after reversal ?

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EladChai
says

if it’s possible if buyer still got the items after reversal ?
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ShermanJackson
says

if it’s possible if buyer still got the items after reversal ?

Oh! yes, certainly…. in all cases no items are ever returned. How would that be possible?

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Teo_nikif
says

I think there is a connection between 1star ratings, sale reversals without asking any kind of support from the author and hacked items. One day of the last month I had 6 sales in just half an hour, at first I was really excited but then I realized that there might be a fraud or something behind this incident. I guess I m gonna find out soon enough. Ooooo…. and the claims of envato staff that this is less than 1%... is total crap of course!!! (just like the known “we are working towards resolving the review ques problem”)

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GraphicArtist
says

If someone pay and download your item and after she/he request a paypal refund, you sell your item for free. Am I right?

+1

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KingDog
Envato team
says

Please see this thread for all the info and reasons behind reversals. Thanks!

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andre28
says

1 reversal for me too…

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