753 posts
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Had an item that became a weekly top seller
+5 more
AdamGold
says

Hi :) A customer of mine emailed me asking what is database tables & columns. I told him I don’t think I am supposed to explain something like this.. What do you think? I mean, do you think I should explain him what are these things?

Thanks, Adam.

739 posts
  • Has collected 10+ items on Envato Market
  • Has been part of the Envato Community for over 6 years
  • Located in United States
  • Sells items exclusively on Envato Market
Jar
says

I’d just tell him it’s better to exhaust your resources at hand (Google) before even thinking about bothering somebody. It shows they need to be spoon-fed and likely didn’t even try to figure it out for themselves.

374 posts
  • Has been part of the Envato Community for over 6 years
  • Has referred 1+ members
  • Has sold $1,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+4 more
_rohan
says
Hi :) A customer of mine emailed me asking what is database tables & columns. I told him I don’t think I am supposed to explain something like this.. What do you think? I mean, do you think I should explain him what are these things? Thanks, Adam.

You should just send a link to w3schools or nettuts or something.

1035 posts
  • Has referred 500+ members
  • Has sold $500,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Became a Top 20 Author of the Month
+8 more
ThemeBlvd
says
Hi :) A customer of mine emailed me asking what is database tables & columns. I told him I don’t think I am supposed to explain something like this.. What do you think? I mean, do you think I should explain him what are these things? Thanks, Adam.
You should just send a link to w3schools or nettuts or something.

I agree with this. This is a good way to not waste a lot of time but still not leave your customer mad because he never received any help.

960 posts
  • Had an item that became a weekly top seller
  • Sells items exclusively on Envato Market
  • Had an item featured on Envato Market
  • Taught a course or tutorial on Tuts+
+5 more
jeffeatworld
says

I’d maybe list 2 or 3 resources as mentioned, but if you have referred to tables or something in your instructions – or if you have not mentioned table names – then you should spend a bit of time supporting them or getting them up and running.

What I’m definately not saying is you should teach them what a database actaully is lol. Thats not our jobs no.

by
by
by
by
by
by