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AdamGold says

Hi :) A customer of mine emailed me asking what is database tables & columns. I told him I don’t think I am supposed to explain something like this.. What do you think? I mean, do you think I should explain him what are these things?

Thanks, Adam.

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Jar says

I’d just tell him it’s better to exhaust your resources at hand (Google) before even thinking about bothering somebody. It shows they need to be spoon-fed and likely didn’t even try to figure it out for themselves.

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_rohan says
Hi :) A customer of mine emailed me asking what is database tables & columns. I told him I don’t think I am supposed to explain something like this.. What do you think? I mean, do you think I should explain him what are these things? Thanks, Adam.

You should just send a link to w3schools or nettuts or something.

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ThemeBlvd says
Hi :) A customer of mine emailed me asking what is database tables & columns. I told him I don’t think I am supposed to explain something like this.. What do you think? I mean, do you think I should explain him what are these things? Thanks, Adam.
You should just send a link to w3schools or nettuts or something.

I agree with this. This is a good way to not waste a lot of time but still not leave your customer mad because he never received any help.

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jeffeatworld says

I’d maybe list 2 or 3 resources as mentioned, but if you have referred to tables or something in your instructions – or if you have not mentioned table names – then you should spend a bit of time supporting them or getting them up and running.

What I’m definately not saying is you should teach them what a database actaully is lol. Thats not our jobs no.

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