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collis Envato team says

Thanks Collis, it’s more clearly now. And thanks your purchasing. ;)

8) It was the easiest way to find the exact right statement example to screenshot!

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StrokeVorkz says

+1 for buyers focused initiatives.Presently only Bundles serves the purpose

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collis Envato team says

+1 for buyers focused initiatives.Presently only Bundles serves the purpose

yeah! One we’re testing at the moment is the Hosting affiliate initiative. We’ve always earned a referral cut from web hosts when we refer people, and we’re testing out passing a portion of that back to the buyer as credit which they can then spend on items – so authors earn revenue too.

The current offer we have is for buyers to buy hosting for $48, get $75 of credit. Buyers win because they get both hosting and credit for less than the price of credit. Authors win because there’s more money looping back into the Market. And Envato actually still makes money off the hosting referrals. Win-Win-Win! :-D

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VF says
.We have always been an author focused community, our core value being that When The Community Succeeds, We Succeed.

I guess this sudden “new vision” happening right now to make the Mandatory-Item-Support appear more appropriate business model. As an author and regular forum user from 2008, I would agree your point of view as true only until 2010 or so. Later both buyers and authors started feeling equally ignored – and Envato became self focused. I mean Envato just expanded new services while ignoring buying process improvement and many more. The 2020 vision etc are concrete evidence that the system is driven towards staffs and internal growth and not based on “today’s” buyers or authors.

I can understand that the context of this particular announcement is buying process but that doesn’t mean you should point this as buyer focused. This can be simply mentioned as improving the “buying process” which ultimately benefits both authors and Envato.

Nit pickings aside, the $1 handling fee for <$10 items is great! The author driven refund seems promising to maintain better relationship between authors and buyers. Couldn’t stop asking, why too many important changes crowded within short span of time? ;)

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Splendous says

.We have always been an author focused community, our core value being that When The Community Succeeds, We Succeed.

I guess this sudden “new vision” happening right now to make the Mandatory-Item-Support appear more appropriate business model. As an author and regular forum user from 2008, I would agree your point of view as true only until 2010 or so. Later both buyers and authors started feeling equally ignored – and Envato became self focused. I mean Envato just expanded new services while ignoring buying process improvement and many more. The 2020 vision etc are concrete evidence that the system is driven towards staffs and internal growth and not based on “today’s” buyers or authors.

I can understand that the context of this particular announcement is buying process but that doesn’t mean you should point this as buyer focused. This can be simply mentioned as improving the “buying process” which ultimately benefits both authors and Envato.

Nit pickings aside, the $1 handling fee for <$10 items is great! The author driven refund seems promising to maintain better relationship between authors and buyers. Couldn’t stop asking, why too many important changes crowded within short span of time? ;)

Couldn’t resist to point out my reply on http://themeforest.net/forums/thread/envato-losingshifting-focus/140733?page=2#1108657

Things are unfolding and guess, will be even faster in coming days! :)

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collis Envato team says

.We have always been an author focused community, our core value being that When The Community Succeeds, We Succeed.

I guess this sudden “new vision” happening right now to make the Mandatory-Item-Support appear more appropriate business model. As an author and regular forum user from 2008, I would agree your point of view as true only until 2010 or so. Later both buyers and authors started feeling equally ignored – and Envato became self focused. I mean Envato just expanded new services while ignoring buying process improvement and many more. The 2020 vision etc are concrete evidence that the system is driven towards staffs and internal growth and not based on “today’s” buyers or authors.

I can understand that the context of this particular announcement is buying process but that doesn’t mean you should point this as buyer focused. This can be simply mentioned as improving the “buying process” which ultimately benefits both authors and Envato.

Nit pickings aside, the $1 handling fee for <$10 items is great! The author driven refund seems promising to maintain better relationship between authors and buyers. Couldn’t stop asking, why too many important changes crowded within short span of time? ;)

Hey VF!

We’re pretty fast and agile here at Envato, but I promise we wouldn’t be able to come up with something this substantial in a single week to make item support look more appropriate ;-) These are just two trains arriving at the station near each other.

I’m sorry you feel we ignored both authors and buyers for some years. It’s not the case at all, I think it’s simply taken a long time to get the team to the right size, and to work through some of our legacy issues. We still have a lot more to do, but we’re definitely starting to get some momentum behind us on releases and improvements. Wait until next year though – I think we’ll be on fire :-)

In answer to your question about too many changes crowded within a short span of time – I think that’s mostly because at the start of the year I took over Envato Market with our old General Manager leaving. Then we planned out a 2014 Roadmap, formed teams, and started work. A lot of the big changes take quite a bit of effort, so now that we’ve hit the second half of the year – all of a sudden all the teams are getting to their respective releases stages.

We have a “Launch Wall” here in the office, and it’s jam packed!

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IngeniousArtist says

It took me some time to understand the new buyer/author fee’s but i think now it is better… +1 :)

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collis Envato team says


.We have always been an author focused community, our core value being that When The Community Succeeds, We Succeed.

I guess this sudden “new vision” happening right now to make the Mandatory-Item-Support appear more appropriate business model. As an author and regular forum user from 2008, I would agree your point of view as true only until 2010 or so. Later both buyers and authors started feeling equally ignored – and Envato became self focused. I mean Envato just expanded new services while ignoring buying process improvement and many more. The 2020 vision etc are concrete evidence that the system is driven towards staffs and internal growth and not based on “today’s” buyers or authors.

I can understand that the context of this particular announcement is buying process but that doesn’t mean you should point this as buyer focused. This can be simply mentioned as improving the “buying process” which ultimately benefits both authors and Envato.

Nit pickings aside, the $1 handling fee for <$10 items is great! The author driven refund seems promising to maintain better relationship between authors and buyers. Couldn’t stop asking, why too many important changes crowded within short span of time? ;)

Couldn’t resist to point out my reply on http://themeforest.net/forums/thread/envato-losingshifting-focus/140733?page=2#1108657

Things are unfolding and guess, will be even faster in coming days! :)

Thanks for the link Splendous, I hadn’t seen that forum thread, will go and put a reply there too :-)

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VF says

In answer to your question about too many changes crowded within a short span of time – I think that’s mostly because at the start of the year I took over Envato Market with our old General Manager leaving. Then we planned out a 2014 Roadmap, formed teams, and started work. A lot of the big changes take quite a bit of effort, so now that we’ve hit the second half of the year – all of a sudden all the teams are getting to their respective releases stages. We have a “Launch Wall” here in the office, and it’s jam packed!

This not only gives the positive impression but some scaring feel too. Unlike the past changes / improvements, currently we do not sit and watch the actual outcomes of every change and see how authors and buyers benefit / respond. For example,

- Recently the homepage exposure trends altered for new items. (Subject to imbalance of exposure)
- The Trending feature added for search results. (Subject to unclear exposure benefits)
- Item upload status blacked out. (Transparency compromised for the sake of data clarity)
- Badges doesn’t portray proper planning and execution – (just shipped “On Time?”)
- The mandatory item support and 72 hour response time proposed, date fixed – just like that. (Subject to unexpected policy changes)

By looking all the above, personally I feel we will be slapped with features as well as instability? Please think this way too.

(Sorry for the hijack of subject, this is my last comment on this topic to respect other users ;) )

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nisgeo says

Awesome Job Collis. I think it will attract more and more buyers and authors on Envato Market.

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