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Anps says

Hi,

this is not a bashing thread, just wanted to know what are the limitations to reviewers to not be able when giving a soft reject to test it all the way and if you do find bugs to provide all. Instead in one soft reject we get for example 5 issues, then second 3 issues then third again 4 other issues etc. and of course 3 different reviewers.

This is a huge waste of our time and please for future reference for some bug we do need to know how you got to those, for example there is an issue that we cannot reproduce in our test environments and again to communicate further on we had to re upload posting a comment and again wait, now this use to work to a degree a while ago when this times were a bit shorter.

However to be honest the first soft reject we got was lightning fast after that every re upload new stuff were found.

Please do rethink about the process a bit. I think it would speed up stuff for you and for us just buy testing everything in one swipe not in parts or is this deliberate for some unknown reason to us?

Best regards

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orange-themes says

Totally agree!

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FinalDestiny says

Big big +1

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designova says

+1, particularly in the case of WordPress themes review

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Cubell says

Not trying to play devil’s advocate, but if a theme has 20 bugs and the reviewer starts doing checks, it’s probably right to soft-reject it and stop checking after finding 3-5 each time, otherwise they’d go through less themes a day and the number of approvals would vary massively day to day. I realise eventually they’d spend the same amount of time (multiple soft-rejections) on each theme, but at least they’re shifting through the (long) queue faster.

My last theme took two weeks or so to get approved, and even though I wish the process was quicker and that they did a full check for all bugs on the first soft-rejection, it does make sense to me!

One piece of advise though for WordPress theme peeps, you should have a separate local demo site with literally nothing but the theme unit test data imported ( http://codex.wordpress.org/Theme_Unit_Test ) + theme check + debug mode enabled (and debug bar plugin), and install your theme before submitting. After you go through all the test unit’s posts you’ll be surprised how many tiny niggles you will find that the reviewers would/will soft-reject you for!

And while you are waiting in the queue, start your next project :)

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purethemes says

Not trying to play devil’s advocate, but if a theme has 20 bugs and the reviewer starts doing checks, it’s probably right to soft-reject it and stop checking after finding 3-5 each time, otherwise they’d go through less themes a day and the number of approvals would vary massively day to day. I realise eventually they’d spend the same amount of time (multiple soft-rejections) on each theme, but at least they’re shifting through the (long) queue faster.

Exactly, reviewers job is not to get your theme accepted, their job is to accept quality themes – if there’s 20 issues with your theme, it’s not their job to point them to you.

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orange-themes says

We just got the funniest reject reason ever from a reviewer [edited by mod]

Here you can see the reason http://oi58.tinypic.com/2nh3x5i.jpg

For those who don’t get – the reviewer is using a ad blocker :)

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Enabled Moderator says

We just got the funniest reject reason ever from a reviewer [edited by mod]

Here you can see the reason http://oi58.tinypic.com/2nh3x5i.jpg

For those who don’t get – the reviewer is using a ad blocker :)

I’m not in the position to give an official reply, and I will not lock this thread if the statement Anps said stays true. Please do not bash, name, or suggest reviewers/author/staff as per community guidelines. I flagged this for a staff reply. Thanks for the patience guys!

edit: orange-themes, stating the obvious, is obvious, so I went ahead and edited your post. Please do not mention staff!

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Anps says

I am just asking for a bit clarification, for example one of the recent soft rejects we had was some scroller issue and since we did not know which os and which browser we had to go and test on browser stack all os and browsers available there in the end we found that this bug occurred on io’s maverick on opera and chrome. We spent quite some time checking and the solution was to remove the iframe :)

I know reviewer have tons of work but if this would be integrated into the process it would help a lot. But i understand if this is not possible since i do know every minute counts.

Never the less thank you for attending to this post.

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