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bitfade
says

am i the only author who’s getting lots of support requests
from bday bundle buyers ?

just for clarification, the dial was: no support.
period.

so, please, don’t ask.

rant end.

536 posts
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darius9000
says

ROTFLMAO ! dude, you rock! big time! ;)

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+6 more
ArikB
says

I guess there’s not much support to give over a card. :P Checks card

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Joost
Moderator
says

It’s a nice and easy email response, Bitfade. Simply reply to them simply (and only) saying there will be no support for Bday bundle buyers. ;)

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+4 more
Daniel_R
says

Dont get mad bitfade, I sent you an email with a question but was not about the bday bundle ;) Chill….

1914 posts
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TPN
Envato team
says

Oh BitFade, That’s what happens when you release quality stuff. LOL .

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bitfade
says
It’s a nice and easy email response, Bitfade. Simply reply to them simply (and only) saying there will be no support for Bday bundle buyers. ;)
past

user: please help
me: you didn’t buy anything from me
user: i’ve got bday bundle
me: then no support
user: cmon dude
me: ..... ok, do that then this
user: what ?
me (thinking): i should open a 3d about this…

present and future

user: please help
me: you didn’t buy anything for me, if bday bundle, read this post

119 posts
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Webmarbles
says

continuing future

user: cmon dude
bitfade: ..... ok, do that then this
user: what ?

;)

2054 posts
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bitfade
says
continuing future user: cmon dude bitfade: ..... ok, do that then this user: what ?
yeah… you’re probably right
353 posts
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al_m473
says

finding a way to give some kind of support for birthday bundle items may pay off for you as an author in the long run.

if I have a problem with your item and you give me a pointer on how to solve that problem, then I would be more inclined tio look at your items for purchase in the future, if you don’t and just send me a terse unfriendly retort to my request, them I would be very turned off by that and would probably be inclined to ignore your offerings in the future, expecting some of the same kind of service.

it is a tricky question and not one that is that easy to address

Al

p.s. don’t you as an author want to do everything you can do to entice me to buy your items in the future? I thought that was the whole idea behind including items in the birthday bundle.

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