200 posts
  • Bought between 10 and 49 items
  • Europe
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 1 000 and 5 000 dollars
Goldenbug says

Hi, On 24th February I posted a new item to GR. After that I could see it on my profile page but last 4-5 days it wasn’t there. I’ve written down this issue to support but there is anything after that. I wanted to ask about my item and my message’s situation. is it possible to inform me please?

thank you.

4377 posts
  • Beta Tester
  • Attended a Community Meetup
  • Community Ambassador
  • Contributed a Blog Post
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Grew a moustache for the Envato Movember competition
  • Bought between 10 and 49 items
+4 more
Dzinc says

Hi goldenbug, can you please post the ticket ID? Thanks.

200 posts
  • Bought between 10 and 49 items
  • Europe
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 1 000 and 5 000 dollars
Goldenbug says

Ticket ID: HGP-469-81516

ty.

1255 posts
  • Envato Studio (Microlancer) Beta Tester
  • Grew a moustache for the Envato Movember competition
  • Europe
  • Has been a member for 2-3 years
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Bought between 10 and 49 items
  • Referred between 1 and 9 users
harmonikas996 says

Hi, goldenbug!

Did you check spam folder in your mail acc?

Sometimes, mails from Envato are checked like spam. Regards!

200 posts
  • Bought between 10 and 49 items
  • Europe
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 1 000 and 5 000 dollars
Goldenbug says

Yes, i did. nothing there. my item also. where is my item?

4377 posts
  • Beta Tester
  • Attended a Community Meetup
  • Community Ambassador
  • Contributed a Blog Post
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Grew a moustache for the Envato Movember competition
  • Bought between 10 and 49 items
+4 more
Dzinc says

Hi goldenbug, just wanted to let you know that your ticket has been replied to, and your item is currently in the review queue. Your patience is appreciated. Thanks.

200 posts
  • Bought between 10 and 49 items
  • Europe
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 1 000 and 5 000 dollars
Goldenbug says

h,, again.

after 10 days I wondered again, what is going on there? if this is normal, okay cus I really don’t know whether 10 days is normal or not.

thanx

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