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Ezza
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One risk of these suggestion is that you are further complicating a rating system which many buyers already ignore. The more complications you add to it with weightings and rating guidelines, the fewer buyers will go to the effort of rating.

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DanielKeller
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One risk of these suggestion is that you are further complicating a rating system which many buyers already ignore. The more complications you add to it with weightings and rating guidelines, the fewer buyers will go to the effort of rating.

but it isn’t really much of effort, isn’t it? I think the rating system makes also some problems… someone rates the file with 1 star and everybody thinks whats wrong with it and don’t buy it…... if the rating system would be disabled everybody would handle all the files in the same way

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thomas07
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So knowing whether a file works well or looks well is based more so on the interactive experience with the file and the buyer. Not as much the ratings.

ummm…i think, i understand what you mean…my preference in that case would be to get some interactive experience with one of the files of cidepix .Then if my interactive experience is still not something that makes me happy, i would still rate that file :D

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elements
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One risk of these suggestion is that you are further complicating a rating system which many buyers already ignore. The more complications you add to it with weightings and rating guidelines, the fewer buyers will go to the effort of rating.
but it isn’t really much of effort, isn’t it? I think the rating system makes also some problems… someone rates the file with 1 star and everybody thinks whats wrong with it and don’t buy it…... if the rating system would be disabled everybody would handle all the files in the same way

there is some truth in this( not the disable part ). I also agree with an opinion that every buyer has a right to rate the file in the way he experienced it. But basically, I think, the rating system is based on subjective thought, where we, the authors, do not actually know what did buyer meant by giving a one or two star rating. It would be a different matter if the buyer would be able to write a short review, by giving his pros and cons on the file, so in the future you would know what things to avoid, and what things to enhance/develop in a better way for customer to be more user friendly. I can only guess why did my ratings went down, but I will not be sure.

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DanielKeller
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there is some truth in this( not the disable part ). I also agree with an opinion that every buyer has a right to rate the file in the way he experienced it. But basically, I think, the rating system is based on subjective thought, where we, the authors, do not actually know what did buyer meant by giving a one or two star rating. It would be a different matter if the buyer would be able to write a short review, by giving his pros and cons on the file, so in the future you would know what things to avoid, and what things to enhance/develop in a better way for customer to be more user friendly. I can only guess why did my ratings went down, but I will not be sure.

thats a really good idea… if the buyer gives 1, 2 or 3 stars he must explain why in a short review…..... really clever elements :)

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CodingJack
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I think Ezza makes a good point in that the problem is most people don’t rate. What if Envato set up an incentive program. Something like $1 added to your account every time you rate 5 files?

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hansv
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I do not think envato wants to give that much money for ratings…. imagine the amount of money that would cost per month…. :-)

I think it should be like this: In the view of the buyer (his dashboard) there should be a reminder of the files he has not rated yet….. just like Ebay… were you see what you have to rate yet…...

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elements
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If that would be the case, wouldn’t it just make sense to receive an explanation for the reasons behind each and every rating? Still, it goes back to what Ezza mentioned. I doubt there will be much change, if any, to the rating system.

Well I thought that we would receive explanation/review for the reasons behind each rating, including five stars. And maybe there would not be much change to the rating system, but I think that this way we could really know how to improve the quality of our files, based on the customer feedback. But… that’s my opinion

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doru
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good point Aw_Shucks

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CodingJack
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Well I thought that we would receive explanation/review for the reasons behind each rating, including five stars. And maybe there would not be much change to the rating system, but I think that this way we could really know how to improve the quality of our files, based on the customer feedback. But… that’s my opinion

I like the idea of an option to leave a comment when rating. It would be a tremendous opportunity to help us not only improve our files but allow us to better understand the buyer. Sure this can be done on the item’s page but if someone takes the time to rate something it’s much more convenient for them to include a few comments while they rate.

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