4 posts
  • 2 Years of Membership
  • Exclusive Author
evotheme
says

I have a account that get disable because of high amounts of Paypal reversals. I really confused, dont know how to get it. Any ideas please?

972 posts
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+9 more
Dream-Theme
says

I have a account that get disable because of high amounts of Paypal reversals. I really confused, dont know how to get it. Any ideas please?

Did you asked for refund via paypal instead of doing it via Envato support?

4 posts
  • 2 Years of Membership
  • Exclusive Author
evotheme
says

No I didn’t. I didn’t try to withdraw by anyway. I sent ticket but I receive a short explain like this thread’s title. I can’t get it :(

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  • Envato Team
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KingDog
Envato team
says

I would wait for a response from Support but I think “Account disabled due to high amounts of Paypal reversals” would explain the reason why.

4 posts
  • 2 Years of Membership
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evotheme
says

I would wait for a response from Support but I think “Account disabled due to high amounts of Paypal reversals” would explain the reason why.

So please tell me more about reason. How it happend to my account?

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KingDog
Envato team
says

I can only assume you had a lot of PayPal reversals on your account :)

4 posts
  • 2 Years of Membership
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evotheme
says

If so, why I have to take responsibility? and where my balance goes?

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