4 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
evotheme
says

I have a account that get disable because of high amounts of Paypal reversals. I really confused, dont know how to get it. Any ideas please?

961 posts
  • Became a Top 20 Author of the Month
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has sold $2M+ on Envato Market
+8 more
Dream-Theme
says

I have a account that get disable because of high amounts of Paypal reversals. I really confused, dont know how to get it. Any ideas please?

Did you asked for refund via paypal instead of doing it via Envato support?

4 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
evotheme
says

No I didn’t. I didn’t try to withdraw by anyway. I sent ticket but I receive a short explain like this thread’s title. I can’t get it :(

6728 posts
  • Provided great contribution to our forums
  • Member of the Envato Team
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+14 more
KingDog
Envato team
says

I would wait for a response from Support but I think “Account disabled due to high amounts of Paypal reversals” would explain the reason why.

4 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
evotheme
says

I would wait for a response from Support but I think “Account disabled due to high amounts of Paypal reversals” would explain the reason why.

So please tell me more about reason. How it happend to my account?

6728 posts
  • Provided great contribution to our forums
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
+14 more
KingDog
Envato team
says

I can only assume you had a lot of PayPal reversals on your account :)

4 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
evotheme
says

If so, why I have to take responsibility? and where my balance goes?

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