3 posts
  • Has been part of the Envato Community for over 6 years
  • Has referred 10+ members
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  • Sells items exclusively on Envato Market
DomainLoco says

Not sure if anyone is having this issue, but I documented my client making a $100 deposit using my link and the affiliate page isn’t even recording the new user registration, just a single click through.

What gives? I’ve sent two support emails over the past week and NO reply has been issued.

3711 posts Ruben Bristian
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $750,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+10 more
KrownThemes says

Maybe the client visited the marketplaces before. Or used a different browser after he clicked your link.

1 post
  • Has collected 10+ items on Envato Market
BugFreeServices says

.

3 posts
  • Has been part of the Envato Community for over 6 years
  • Has referred 10+ members
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
DomainLoco says

Nope, I was there when the link was clicked directly from my email for the first time. Waiting on a staff reply…

395 posts
  • Has referred 1000+ members
  • Has sold $1,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 100+ items on Envato Market
+4 more
krafti says

i know this too, solution is simple:

6126 posts
  • Member of the Envato Team
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KingDog Envato team says

All affiliate related questions should go through our Support ticket system – https://support.market.envato.com/hc/en-us/requests/new

Thanks! :)

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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