1579 posts AEdorde.com - After Effects Projects
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has referred 1000+ members
  • Has been part of the Envato Community for over 5 years
+8 more
dorde says

“After Effects error: A file system I/O error has occurred. (512) (25 :: 60)”
Does anybody know what this error mean?
I sold the same project several hundreds times, and this is first time that buyer is complaining with error message above.
I told him that I can help him with customization and render service, but I’d like to know what is the problem. I know only that the problem is obviously with his computer and/or OS.

Thanks.

539 posts
  • Has been part of the Envato Community for over 4 years
  • Sells items exclusively on Envato Market
  • Has sold $5,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+2 more
Farley_Design says

My guess is that the machine is too weak to handle the render or it’s filled with all kinds of malware and bloatware. Ask for machine config and OS version and as you mentioned the problem is probably on the client side. Also faulty RAM or bad sectors on the hard drive can cause those issues. Anyway good luck ;)

5242 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 5 years
+11 more
felt_tips Moderator says

Let me Google that for you :-)

25::60 is a “not enough storage” error.

Hard drive full, I’d guess.

1579 posts AEdorde.com - After Effects Projects
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has referred 1000+ members
  • Has been part of the Envato Community for over 5 years
+8 more
dorde says

Thanks Ben. I tried with google but obviously not with right keywords from error message.
I suppose that buyer didn’t provided me exact error message, and that’s why “After Effects error: A file system I/O error has occurred. (512) (25 :: 60)” (with quotes) on google shows only this thread.
My logic is always: if I have any problem with any software, someone once had the same problem before me, and google must know the answer :)
Thanks.

1579 posts AEdorde.com - After Effects Projects
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has referred 1000+ members
  • Has been part of the Envato Community for over 5 years
+8 more
dorde says
Problem solved.
Buyer said:
Thank you for all of your help..it was weird to be receiving the error as I had 100 GB of storage and 16 GB of RAM…I restarted my computer and it works..very nice and thank you very much for the quick replies!

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by