Hello anyone dealing solving problems of buyers ? I sent a ticket received no response. Everyone complains about the problems he has with the template,I asked several times to provide what wrote on sale *Delivered with “QuickStart Package”
Not Delivered with “QuickStart Package”,delivered with akeeba back ….which also has problems is not stable. Meanwhile I have to buy another template of course from another developer,here just waiting refund.
If the problem is Valid, you can contact envato support, http://support.envato.com/index.php?/Tickets/Submit explain them, and they will take care
I sent mail 1/2 day but I see no no answer.
When someone asks the developer for quickstart not akeeba backup quick start you know the answer ( no problem I install it for you ) ha ha….nobody wants you to install it everyone will want to give them quickstart joomla files.
I talked to another develope for template I am waiting for my refund money.
Maybe support is delayed/closed for holidays I don’t know about Joomla, All the best
No response even one replay to my email,great support on ( themeforest.ne )hmmmmm I do not know what I say !
- Envato Staff
- Has attended an Envato Live event
- Support Staff
- Has been a member for 4-5 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Community Ambassador
EDIT Travis beat me to it
Hit me with a message asking me again evidence,ha ha….I email detailed pictures I hope you did not have to process them in photoshop with arrows or with videos made in adobe after effect .
You will not check files before they approve on your website ??? I understand that anyone can put what they want here, guilty is one who buys.
It seems that nobody knows what it means :
joomla 2.5 quickstart : http://www.zootemplate.com/blog/joomla-tutorials/how-to-install-zootemplate-quickstart-package
Why you closed the account ” jfsocial “
“Your Envato marketplace account has been automatically disabled. This happens when an associated paypal transaction has been disputed or reversed on that account.”
Now I will have to ask for refund at all template that was in my account here ? Because now I do not have access to anything I’ve bought.
Here a template that has the quickstart http://themeforest.net/item/eventus-responsive-event-joomla-template/6369836?WT.ac=category_thumb&WT.seg_1=category_thumb&WT.z_author=dhsign not like the one above that has a backup made ??with this program https://www.akeebabackup.com/products/akeeba-backup.html