119 posts Too Much is Never Enough
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Has referred 200+ members
+3 more
premitheme
says

Hello everybody!

I’m trying to contact some Creattica users to get permissions to use their artwork in my themes’ previews. But User contact form seems not working properly. It gives me message says “Computer Says No!” after submitting it, looks like a 404 error message.

Any idea?

6717 posts
  • Provided great contribution to our forums
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
+14 more
KingDog
Envato team
says

Have you tried contacting Support? The Support team around here would be able to assign the ticket to the Creattica crew.

119 posts Too Much is Never Enough
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Has referred 200+ members
+3 more
premitheme
says

Yes I did:

Ticket ID: QQJ -862-51470

This was 7 days ago, no reply!

6717 posts
  • Provided great contribution to our forums
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
+14 more
KingDog
Envato team
says

Sorry to hear that. The Support system has been running a little slow with the new upgrade and some people away on holiday. If you don’t hear back today, can you send me the support ticket?

travis at envato dot com

Thanks!

119 posts Too Much is Never Enough
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Has referred 200+ members
+3 more
premitheme
says

Send to your email directly?

Thanks a lot,
Ahmed

6717 posts
  • Provided great contribution to our forums
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
+14 more
KingDog
Envato team
says

Yup. Email me directly. Thanks!

31 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Made it to the Authors' Hall of Fame
  • Has sold $750,000+ on Envato Market
  • Has referred 500+ members
+3 more
Brankic1979
says

Still don’t work :(

by
by
by
by
by
by