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wpCanyonThemes says

So, i had problems at my bank getting the money Envato sent me from the last withdrawal. They wanted me to give them a contract i signed with Envato (they’re called FlashDen actually, not Enato, dunno why) and since there’s no contract the money will be returned to the sender.

So what will happen now? Anybody had this problem before?

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rvision_ says

I believe they’re asking to make a statement what is the purpose of the money transfer.

They will offer you a document to fill it (at least that’s how it is in my bank).

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ThemeProvince says

Ask for a copy of the swift transfer that can be used as proof you have a “contract” with them.

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fuelthemes says

Tell them that you are a Mexican drug lord. Why do they care why you receive the money?

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SaurabhSharma says

Just coming from Bank. I too had some issues regarding SWIFT transfer.

1. Apart from the $35 fee (from Envato), the sender Bank deducted $25.
2. Since the payment was done in USD (and not Aus Dollars), it directly went to the New York branch and then came to the Branch in my Country. The NY branch deducted another $25.
3. After the conversion rates/fees etc., I ended up with a total loss of USD85 .

Now comparing to Paypal, if I had withdrawn the same amount with paypal, I would have got same amount as I got now (due to less exchange rate). And if I go with SWIFT , I’ll get better exchange rate but an intermediate deduction of around 85$.

What do you guys suggest?

@WPCanyon – They might be asking for the purpose for which you are being paid. You may need to show them a copy of SWIFT .

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duotive says

@all why the hell not use Payoneer? It’s the best thing i ever made.. i love it !!!!
@WPCanyon i had the refund problem and envato said that a refund is imposible, so try to make the bank work

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CodeSwift says

@duotive

I have a Payoneer account and card, but didn’t use it. What’s the max amount you put on there? Do you just withdraw your money from a ATM ? I think my card is blocked now because of I didn’t used it…..

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wpCanyonThemes says

@all why the hell not use Payoneer? It’s the best thing i ever made.. i love it !!!!
@WPCanyon i had the refund problem and envato said that a refund is imposible, so try to make the bank work

The bank already started up the “money return”, and anyway before that they said the only way they could release the money is if i showed them contract papers which say that i am in a business with Envato. The details of the SWIFT said “Commission for March” (not sure about the month thing but it said commission for sure, and the bank said that’s not enough).

So a refund is impossible? I just lost $1200? In my country people work 6 months for that amount of money. I sure hope it’s not like that, even the thought of that makes me quite pissed off.

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ThemesFever says


@all why the hell not use Payoneer? It’s the best thing i ever made.. i love it !!!!
@WPCanyon i had the refund problem and envato said that a refund is imposible, so try to make the bank work

The bank already started up the “money return”, and anyway before that they said the only way they could release the money is if i showed them contract papers which say that i am in a business with Envato. The details of the SWIFT said “Commission for March” (not sure about the month thing but it said commission for sure, and the bank said that’s not enough).

So a refund is impossible? I just lost $1200? In my country people work 6 months for that amount of money. I sure hope it’s not like that, even the thought of that makes me quite pissed off.

That might be so frustrating …

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CodeSwift says

So when a transfer is failed for some reason, it’s not possible to refund that money? That’s insane.

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