iProThemes
says
My account balance had some money in it. But now it has went low to $10. about $150 has been just disappeared.
Anyone else experienced this, any does anyone know why?
- Has been a member for 4-5 years
- Author was Featured
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- Sold between 50 000 and 100 000 dollars
- Bought between 10 and 49 items
- United Kingdom
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80 posts
- Has been a member for 3-4 years
- Exclusive Author
- Sold between 100 and 1 000 dollars
- Bought between 10 and 49 items
- Denmark
mads
says
Have not experienced anything like this, no. But it’s a big issue if what you say is true. You could’ve been lured into giving your account details out, and then maybe someone requested a payout? But in that case it’s weird that you still have $10…
- Has been a member for 4-5 years
- Author was Featured
- Exclusive Author
- Sold between 50 000 and 100 000 dollars
- Bought between 10 and 49 items
- United Kingdom
- Referred between 100 and 199 users
iProThemes
says
The thing is, even if I was jacked, I can see the past payouts/withdrawals. There’s also no record of that. My money just became air.
And yes I think it’s a big issue.
- Has been a member for 4-5 years
- Exclusive Author
- Sold between 100 and 1 000 dollars
- Bought between 10 and 49 items
- Netherlands
- Referred between 1 and 9 users
- Has been a member for 4-5 years
- Author was Featured
- Exclusive Author
- Sold between 50 000 and 100 000 dollars
- Bought between 10 and 49 items
- United Kingdom
- Referred between 100 and 199 users
iProThemes
says
Yeah I just did. I hope it was a slight technical issue. Still, if it was technical, I might wonder why it was only me affected..
- Has been a member for 5-6 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Contributed a Tutorial to a Tuts+ Site
- Attended a Community Meetup
- Envato Staff
- Site Manager
- Item was Featured
- Author was Featured
- Beta Tester
- Exclusive Author
- Sold between 5 000 and 10 000 dollars
- Bought between 50 and 99 items
- United States
- Referred between 1 and 9 users
MarkBrodhuber
says
Its possible that it was a tech issue. I have never really heard of this happening before…I’m sure support with get this worked out for you.
MarkBrodhuber is an Envato staff member
- Has been a member for 3-4 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Contributed a Tutorial to a Tuts+ Site
- Was featured in a podcast
- Featured in a Magazine
- Attended a Community Meetup
- Interviewed on the Envato Notes blog
- Envato Staff
- Forum Moderator
- Author had a Free File of the Month
- Blog Editor
- Author was Featured
- Exclusive Author
- Sold between 10 000 and 50 000 dollars
- Bought between 50 and 99 items
- United States
- Referred between 10 and 49 users
JeffreyWay is a moderator
- Has been a member for 4-5 years
- Author was Featured
- Exclusive Author
- Sold between 50 000 and 100 000 dollars
- Bought between 10 and 49 items
- United Kingdom
- Referred between 100 and 199 users
iProThemes
says
Thank you guys.
I just figured this happened right after I received a new referral comission. Which is currently my only balance lol.
- Has been a member for 3-4 years
- Item was Featured
- Author was Featured
- Exclusive Author
- Sold between 10 000 and 50 000 dollars
- Bought between 100 and 499 items
- United States
- Referred between 100 and 199 users
clarklab
says
It just happened to me too. Missing some money, sending a support ticket now.
- Has been a member for 3-4 years
- Item was Featured
- Author was Featured
- Exclusive Author
- Sold between 10 000 and 50 000 dollars
- Bought between 100 and 499 items
- United States
- Referred between 100 and 199 users
clarklab
says
Ticket submitted. Needless to say, this is a major problem. I’m only missing $42, but the fact my money can just disappear is just completely unacceptable.
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