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virginielhomond
says

hi, i tried for several days to upload photos. i can’t do this. I think I’ve checked everything concerning the size of the file, the proxy, the anti-virus, zip file….it went wrong each time …please HELP !!

:crying:

thanks virginie

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urbazon
says
virginielhomond said
i tried for several days to upload photos. i can’t do this. I think I’ve checked everything concerning the size of the file, the proxy, the anti-virus, zip file....it went wrong each time …please HELP !!

photos are supposed to be submitted as .JPG files, not archived in .ZIP

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virginielhomond
says

off course i tried to send it in jpeg too….... :(

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virginielhomond
says

Same problem today! i finally succeeded in uploading 2 files this morning…but now it doesn’t work. I really don’t know why….grrrr anyone else experienced that kind of issue? where do i post this message for a better feedback? thanks all!

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KingDog
Envato team
says

I just used the FTP upload to upload without any issues. Have you tried FTP ?

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virginielhomond
says

i usually prefer uploading one by one, i don t have so much time and i think i have bigger chance to be viewed on the photodune homepage…At the moment it works….the problem seems to be occasional. thanks for your answer :)

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virginielhomond
says

just tried the FTP , my files don’t appear in the scroll menu ? Do i Miss something?

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KingDog
Envato team
says

After you’ve uploaded the photos they should appear in your Author Dashboard>Upload under Files.

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DmitPOPOV
says
virginielhomond said
hi, i tried for several days to upload photos. i can’t do this. I think I’ve checked everything concerning the size of the file, the proxy, the anti-virus, zip file….it went wrong each time …please HELP !!

:crying:

thanks virginie

I have the same problem. File is loaded, but not in the list. Immediately disappears ….

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KingDog
Envato team
says

We’ll get the Devs to take a look it. Thanks!

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