268 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $1,000+ on Envato Market
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beetlesales says

Anyone else tired of having your hard work ripped by unfaithful buyers? I can do a simple search for “refresh! premium landing page” and retrieve a download link from one of the first couple of results. Anyone else having this issue? What can I do about it?

4 posts
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  • Sells items exclusively on Envato Market
StefanSinca says

Do your search for “refresh! premium landing page” and when you find it, flag it or report it. Some websites have that option. :)

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visualkicks says

oh Wow! I just googled my theme and there are about 20 websites within the first few pages that have links to download .rar’s of my theme. dam.. how do envato handle this? I guess im going to lodge a support ticket. But will they do anything about it?

edit. I just downloaded my theme from one of the sites. The only shred of satisfaction I have is that they don’t have the php files included. Obviously cause they can’t access that. Still its not hard to me your own send.php

3436 posts
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  • Located in United States
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organicbee says

Support can’t do anything as they don’t own the copyright on the files, all you can do is file a DCMA to whoever host have the files on their server… But this type of discussion typically isn’t allowed on the forums ;-) p.s search the forums for fresh killer it’s a tool to help send DCMAs

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JayWood says

One thing I can suggest is just look over it. Best thing to do is continue to provide outstanding support for your theme/file/etc… and don’t bother with the other guys. I’m not saying DON ’T file a DMCA , as that would be a great approach.

I would also suggest that you only reply to support requests from actual purchasers, the ones here on TF and don’t worry about the rest. As a long time purchaser here on TF, I’m always going back for more. There’s always going to be pirates, just ignore them they won’t last long anyhow!

An alternative is put in a sniffer script that lets you know what site your theme/files are installed on and you can put in like a remote kill to delete the whole site :) Just an idea, but not very effective on envato as I don’t believe you can track on a per-user basis.

Another idea is to input a licensing system that would tie into both your’s and envato’s website and store the transaction ID’s somehow… for a long time I’ve wanted to do something like this just haven’t got the time.

Bottom line though, just keep providing support to your “Purchasers” and don’t worry about pirates. Though I’d still file a DMCA

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JamiGibbs says

What To Do If You Have Found Your Marketplace Files Being Distributed or Used Illegally

Forum rules do not allow piracy discussion. The link above should help you out though.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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