90 posts
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HawkTheme says

My item was soft rejected, and the reviewer says:

Your item Thunder Corporate & Portfolio WordPress Theme isn’t quite ready for ThemeForest. This is the reason given by our item inspector:

Can you please wait till we finish the conversation on the support ticket? You can resubmit after. Just soft rejecting for now.

But I don’t get the support ticket, and the reason for the soft rejection.

What can I do now? Anyone who can tell me what the reviewer mean?

How long should I wait?

1726 posts LoveThemes
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LoveThemes says

You need to be patient. Check your spam box, you should be receiving emails from the reviewer helping you to achieve approval.

Scott

90 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 10+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 1+ items on Envato Market
+3 more
HawkTheme says

Thanks, iKreativ!

I was checked it, there is no email from the reviewer helping me to achieve approval.

Do not send mail to me yet? In this case can I receive mail?

1726 posts LoveThemes
  • Nominated Community Superstar of the month
  • Contributed a blog post
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
+8 more
LoveThemes says

Contact support and ask them to re-send the emails.

90 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 10+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 1+ items on Envato Market
+3 more
HawkTheme says

Thanks iKreativ! You are a good man!

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