90 posts
  • Bought between 1 and 9 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars
  • United States
HawkTheme says

My item was soft rejected, and the reviewer says:

Your item Thunder Corporate & Portfolio WordPress Theme isn’t quite ready for ThemeForest. This is the reason given by our item inspector:

Can you please wait till we finish the conversation on the support ticket? You can resubmit after. Just soft rejecting for now.

But I don’t get the support ticket, and the reason for the soft rejection.

What can I do now? Anyone who can tell me what the reviewer mean?

How long should I wait?

1152 posts
  • Interviewed on the Envato Notes blog
  • Won a Competition
  • Halloween Competition Winner
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 50 000 and 100 000 dollars
  • Referred between 100 and 199 users
  • Bought between 1 and 9 items
  • United Kingdom
iKreativ says

You need to be patient. Check your spam box, you should be receiving emails from the reviewer helping you to achieve approval.

Scott

90 posts
  • Bought between 1 and 9 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars
  • United States
HawkTheme says

Thanks, iKreativ!

I was checked it, there is no email from the reviewer helping me to achieve approval.

Do not send mail to me yet? In this case can I receive mail?

1152 posts
  • Interviewed on the Envato Notes blog
  • Won a Competition
  • Halloween Competition Winner
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 50 000 and 100 000 dollars
  • Referred between 100 and 199 users
  • Bought between 1 and 9 items
  • United Kingdom
iKreativ says

Contact support and ask them to re-send the emails.

90 posts
  • Bought between 1 and 9 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars
  • United States
HawkTheme says

Thanks iKreativ! You are a good man!

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