- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 2-3 years
- Referred between 10 and 49 users
- Sold between 100 000 and 250 000 dollars
- United States
HawkTheme
says
My item was soft rejected, and the reviewer says:
Your item Thunder Corporate & Portfolio WordPress Theme isn’t quite ready for ThemeForest. This is the reason given by our item inspector:Can you please wait till we finish the conversation on the support ticket? You can resubmit after. Just soft rejecting for now.
But I don’t get the support ticket, and the reason for the soft rejection.
What can I do now? Anyone who can tell me what the reviewer mean?
How long should I wait?
- Halloween Competition Winner
- Interviewed on the Envato Notes blog
- Won a Competition
- Exclusive Author
- Has been a member for 3-4 years
- Sold between 10 000 and 50 000 dollars
- Referred between 50 and 99 users
- Bought between 1 and 9 items
- United Kingdom
iKreativ
says
You need to be patient. Check your spam box, you should be receiving emails from the reviewer helping you to achieve approval.
Scott
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 2-3 years
- Referred between 10 and 49 users
- Sold between 100 000 and 250 000 dollars
- United States
HawkTheme
says
Thanks, iKreativ!
I was checked it, there is no email from the reviewer helping me to achieve approval.
Do not send mail to me yet? In this case can I receive mail?
- Halloween Competition Winner
- Interviewed on the Envato Notes blog
- Won a Competition
- Exclusive Author
- Has been a member for 3-4 years
- Sold between 10 000 and 50 000 dollars
- Referred between 50 and 99 users
- Bought between 1 and 9 items
- United Kingdom
iKreativ
says
Contact support and ask them to re-send the emails.
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 2-3 years
- Referred between 10 and 49 users
- Sold between 100 000 and 250 000 dollars
- United States
HawkTheme
says
Thanks iKreativ! You are a good man!
